Alice Savannah
Park Forest
Summary
Lead Front Desk Security Screener with proven expertise in enforcing facility policies and verifying credentials in healthcare settings. Certified Medical Assistant with hands-on clinical experience supporting patient care. Proficient in access control and maintaining a secure environment in high-traffic areas. Recognized for strong communication skills, attention to detail, and adaptability in delivering exceptional customer and patient service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Screener Front Desk Security
Jesse Brown VA Medical Center
Chicago
10.2022 - Current
- Ensured compliance with security protocols by verifying identification and work badges.
- Conducted routine equipment checks to maintain operational readiness.
- Trained new screeners on procedures and safety measures.
- Maintained accurate logs of screened items and incidents for documentation.
- Responded promptly to emergency situations to mitigate risks.
- Executed daily responsibilities accurately and efficiently, which include scheduling and timekeeping.
Traveling Certified Medical Assistant, AMBULATORY CLINIC
Provident Hospital of Cook County
Chicago
01.2022 - 06.2022
- Assisted physicians and nurses with patient exams, including vital signs and medical record updates.
- Administered rapid COVID and strep tests to support clinical assessments.
- Performed preliminary physical tests for accurate patient history documentation.
- Explained treatment procedures and physician instructions to patients.
- Changed wound dressings to prevent infection and monitor healing progress.
- Verified appointment times and prepared charts, pre-admission, and consent forms.
- Prepared treatment rooms by cleaning and restocking necessary supplies.
- Maintained medical equipment according to established procedures and standards.
Traveling Certified Medical Assistant, URGENT CARE
ST. BENARD AMBULATORY FACILITY
Chicago
10.2021 - 12.2021
- Facilitated patient examinations by assisting healthcare professionals with procedures and taking vital signs.
- Collected and processed lab specimens for timely testing and analysis.
- Administered injections, immunizations, and medications per physician directives.
- Managed patient records using electronic health record systems for compliance and accuracy.
- Educated patients on treatment plans and medication instructions to enhance understanding.
- Maintained cleanliness and organization of medical equipment and examination rooms.
- Prepared examination rooms to ensure readiness for patient visits.
- Assisted nurses and physicians during procedures to improve workflow efficiency.
Emergency Room Registration Clerk
Northwestern Memorial Hospital
Chicago
07.2015 - 02.2021
- Processed patient registrations promptly and precisely upon arrival in emergency department.
- Collected and verified patient information prior to medical evaluation.
- Verified insurance benefits prior to patient admission to ensure coverage for services rendered.
- Assisted patients with completing necessary forms and documentation.
- Communicated effectively with patients regarding registration processes and policies.
- Entered data into electronic medical records system to ensure accuracy of patient information.
- Maintained confidentiality of patient records in compliance with hospital standards.
- Informed patients of their rights and responsibilities regarding healthcare services.
- Assisted in processing paperwork related to emergency room admissions including consent forms, release of information forms.
- Ensured that all required paperwork was completed prior to patient discharge from the ER.
Lead Medical Assistant, INTERNAL MEDICINE
Northwest Medical Associates, S.C.
Olympia Fields
01.2005 - 05.2015
- Greeted patients upon arrival at clinic, fostering a welcoming environment.
- Prepared examination rooms and ensured availability of necessary supplies.
- Monitored vital signs including temperature, pulse rate, and respiration during examinations.
- Performed laboratory tests such as urinalysis and blood glucose measurements.
- Reviewed test results with physicians to guide treatment plans effectively.
- Administered medications as prescribed by physicians according to established protocols.
- Verified insurance coverage prior to patient visits for streamlined processing.
- Maintained accurate electronic medical records of patient visits and interactions.
Education
Medical Assistant - Healthcare
Olympia College
Skokie, Illinois12.2005
Skills
- Identification verification
- Effective communication
- Customer service and support
- Attention to detail
- Problem solving
- Team collaboration
- Staff training
- Emergency response
- Epic charting
- Patient registration
- Medical coding
- Insurance verification
- Compliance standards
- Quality assurance
- Patient management
Certification
- Certified Medical Assistant
- Illinois
Languages
English
References
- Shenora Gee, MSA Supervisor - Jesse Brown VAMC, shenora.gee@va.gov, (708) 674-2441, OK to contact this reference
- Jonquese Williams, Supervisor - Provident Hospital of Cook County, (708) 663-6368, OK to contact this reference
Primary Specialty
Security
Certified Medical Assistant
Bio
Experienced Lead for Front Desk Screener Security professional with a strong background in access control, policy enforcement, and team leadership within high-traffic facilities. Know for professionalism, attention to detail, and maintaining a safe, orderly, and welcoming environment. Dedicated Clinic CMA with more than 10 years of experience providing care to patients in Illinois. Better opportunity and new challenges. I'm looking to grow with my department as well as the company professional development is very important to me.
Timeline
Lead Screener Front Desk Security
Jesse Brown VA Medical Center
10.2022 - Current
Traveling Certified Medical Assistant, AMBULATORY CLINIC
Provident Hospital of Cook County
01.2022 - 06.2022
Traveling Certified Medical Assistant, URGENT CARE
ST. BENARD AMBULATORY FACILITY
10.2021 - 12.2021
Emergency Room Registration Clerk
Northwestern Memorial Hospital
07.2015 - 02.2021
Lead Medical Assistant, INTERNAL MEDICINE
Northwest Medical Associates, S.C.
01.2005 - 05.2015
Medical Assistant - Healthcare
Olympia College