Alice Graham
Peru
Summary
At Revere Electric Supply, I excelled as a Client Services Coordinator, leveraging my strong organization skills and customer service focus to enhance client relationships and project delivery. I successfully managed a diverse portfolio, achieving high satisfaction through proactive communication.
Overview
26
26
years of professional experience
Work History
Client Services Coordinator
Revere Electric Supply
05.1999 - Current
- Developed strong relationships with customers and vendors by providing exceptional customer support, and maintaining open lines of communication.
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Managed a diverse portfolio of clients, ensuring timely completion of projects and high-quality service delivery.
- Implemented follow-ups with clients to ensure their ongoing satisfaction.
- Perform progress and milestone invoice billing based on the client’s and vendor’s contract terms.
- Purchasing any necessary repair parts or software applications for the client and service engineer.
- Created and provided final inspection reports to clients.
- Training for new and existing employees on project billing, order processing, and reporting.
- Processing a customer's daily sales invoices via their designated portal, such as third-party billing.
- Event planner: Culture Captain of all holiday and office parties to keep our team morale high.
- Additional tasks can be provided upon interview
Education
Accounting
Illinois Valley Community College
Oglesby, ILSkills
- Customer service focus
- Multitasking proficiency
- Strong organizational skills
- Customer and vendor relationship building
- Attention to detail and accuracy
- Coordinate and collaborate on projects
- Conflict resolution
- Interpersonal skills
- Leadership and teamwork
- Training and mentoring
- Adaptability and flexibility
Timeline
Client Services Coordinator
Revere Electric Supply
05.1999 - Current
Accounting
Illinois Valley Community College
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