Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ali Ahmed

Chicago

Summary

Proven Assistant Manager with a track record of enhancing customer loyalty at Smoke Zone, adept in inventory management and budget optimization. Excelled in operations management and customer service, significantly improving profitability and team morale. Skilled in financial reporting and resource allocation, leveraging interpersonal communication to exceed performance targets.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Smoke Zone
10.2023 - 09.2024
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Volunteer

MCC
01.2023 - 07.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Assistant Manager

Falcon Fuels
01.2022 - 02.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Apprentice

Falcon Fuel
09.2020 - 12.2021
  • Prepared worksite by setting up required tools and supplies.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Maintained relationships with local suppliers for cost-effective materials.

Education

High School Diploma -

Taft High School
Chicago, IL
06-2020

Skills

  • Budget assistance
  • Recruiting and interviewing
  • Sales monitoring
  • Inventory management
  • Resource allocation
  • Customer service and satisfaction
  • Cost reduction
  • Sales forecasting
  • Financial reporting
  • Reporting and documenting
  • Sales growth
  • Operations management

Languages

Arabic
Native or Bilingual

Timeline

Assistant Manager

Smoke Zone
10.2023 - 09.2024

Volunteer

MCC
01.2023 - 07.2023

Assistant Manager

Falcon Fuels
01.2022 - 02.2023

Apprentice

Falcon Fuel
09.2020 - 12.2021

High School Diploma -

Taft High School
Ali Ahmed