Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alger Arzate

Bolingbrook

Summary

Reliable and customer-focused professional with experience as a Crew Trainer at Culver’s, skilled in customer service, team collaboration, and training new employees in fast-paced environments. Strong communication and multitasking abilities with a proven track record of creating positive guest experiences, handling high-volume service, and maintaining professionalism under pressure. Eager to bring strong hospitality and interpersonal skills to a server position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

Culvers Franchising System
Bolingbrook, IL
09.2022 - 08.2025
  • Trained new team members on operational procedures and customer service standards.
  • Coordinated training sessions to enhance staff skills and performance consistency.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.
  • Conducted performance evaluations to identify areas for improvement among crew members.

Education

Associate of Science - Nursing

Illinois State University
Normal, IL
12-2027

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Active listening
  • Decision-making
  • Safe food handling
  • Coaching and mentoring
  • Food safety
  • Staff education and training
  • Sanitation and cleaning

Certification

  • First Aid/CPR Certified
  • CNA - Certified Nurse Assistant
  • Food Service Training - 2022-2025

Languages

Spanish
Native or Bilingual

Timeline

Crew Trainer

Culvers Franchising System
09.2022 - 08.2025

Associate of Science - Nursing

Illinois State University
Alger Arzate