Alexus Vaughn
Chicago
Summary
Proactive leader with expertise in team supervision and daily operations management. Achieved high customer satisfaction through effective problem resolution and collaboration. Ready to leverage skills for operational excellence.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Store Supervisor
Forty Acres Fresh Market
Chicago
10.2025 - Current
- Supervised daily store operations and ensured smooth workflow among staff.
- Trained new employees on store policies and customer service standards.
- Managed inventory levels and coordinated restocking of shelves regularly.
- Oversaw cash handling procedures and maintained accurate financial records.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Collaborated with team members to create appealing product displays.
- Conducted regular store audits to ensure compliance with health regulations.
- Supervised work of cashiers, training new team members and monitoring performance.
- Monitored store inventories and coordinated timely orders to prevent shortages.
- Ensured clean and organized facility, minimizing accidents and damages.
- Received store deliveries and transported items to correct facility locations.
- Distributed responsibilities among staff to optimize workflow and efficiency.
- Enforced safety protocols at all times while managing store operations.
- Enhanced customer satisfaction through proactive engagement and effective service resolutions.
Body Contouring Specialist
Giving More Life
Chicago
09.2020 - Current
- Founded and managed a successful business in competitive market environments.
- Oversaw daily operations and ensured smooth workflow across all departments.
- Built strong relationships with suppliers and partners to enhance service offerings.
- Updated website and social media profiles to effectively market products and services, increasing online engagement.
- Researched emerging technologies to identify enhancements for existing products, improving service offerings.
- Managed company budget, optimizing expenses to increase profitability.
- Negotiated contracts with vendors and suppliers to reduce costs and improve quality.
- Conducted non-invasive body contouring procedures using devices such as CoolSculpting, Vanquish ME or Exilis Ultra 360.
Executive Administrative Assistant
Next Level Mentor
Chicago
12.2021 - 04.2024
- Coordinated executive schedules and managed calendar appointments to optimize time management.
- Developed personalized credit repair plans based on client financial situations.
- Communicated with creditors to negotiate settlements and dispute inaccuracies.
- Assisted in project management by tracking deadlines and deliverables, ensuring timely completion of tasks.
- Communicated effectively with clients, vendors, and team members daily.
- Prepared meeting agendas, took minutes, and distributed notes to ensure clear communication and follow-up.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Monitored client progress through regular follow-up consultations and updates.
- Utilized credit repair software to track client cases and document changes.
- Collaborated with team members to improve service delivery and client satisfaction.
- Analyzed customer's credit reports and identified discrepancies, errors, and potential areas of improvement.
- Provided excellent customer service at all times; responded promptly and professionally to inquiries from both existing and potential customers.
- Maintained detailed records of all interactions with clients, including notes about conversations, agreements reached.
- Negotiated with creditors to remove negative items from client's credit report.
- Assisted customers in understanding their rights under the Fair Credit Reporting Act.
- Generated monthly progress reports for each client outlining improvements made over time.
- Identified fraudulent or inaccurate information on customers' credit reports.
- Monitored progress of disputes with creditors and updated customers regularly regarding results.
- Followed up with creditors after disputes had been filed in order to ensure that corrections were made properly.
Certified Nursing Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago
05.2019 - 01.2020
- Monitored vital signs and promptly reported changes to nursing team, facilitating timely interventions.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted nursing staff with daily patient care and activities.
- Supported patients with feeding, bathing, and mobility assistance.
- Accurately documented patient information in electronic health records, ensuring clear communication among care team.
- Effectively communicated with families about patient needs and care plans, enhancing understanding and support.
- Collaborated with interdisciplinary teams to ensure comprehensive care delivery.
- Observed and reported unusual symptoms and changes to charge nurse.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Adhered to safety protocols while handling medical equipment and supplies.
- Maintained cleanliness and organization of patient rooms and common areas.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Bachelor of Science - Psychology
Xavier University of Louisiana
New Orleans, LA05-2021
Skills
- Inventory management
- Cash handling
- Customer service
- Team leadership
- Supervision
- Training staff
- Staff supervision
- Operations management
- Safety compliance
- Policies and procedures
- Schedule coordination
- Multitasking and organization
- Effective communication
- Communication skills
- Customer resolution
- Relationship management
- Business planning
- Adaptability
- Time management
- Conflict resolution
- Process improvement
- Business management
- Vendor relations
- Financial oversight
- Strategic sales
- Goal setting
- Revenue generation
- Business planning
- Marketing strategies
- Project management
- Social media
- Case management
- Employee training
- Client relations
- Meeting coordination
- Task prioritization
- Bank deposits
- Credit analysis
- Bookkeeping
- Vital signs monitoring
- Infection control
- Health records
- Basic life support
- Electronic charting
- Team collaboration
- Brand building
- Client relations
- Credit analysis
- Meeting coordination
- Bookkeeping
Certification
Illinois Notary Public
Timeline
Store Supervisor
Forty Acres Fresh Market
10.2025 - Current
Executive Administrative Assistant
Next Level Mentor
12.2021 - 04.2024
Body Contouring Specialist
Giving More Life
09.2020 - Current
Certified Nursing Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago
05.2019 - 01.2020
Bachelor of Science - Psychology
Xavier University of Louisiana