Alexis Williams-helm
Chicago
Summary
Dynamic and dedicated cashier with proven expertise in customer service and cash management at Wendy's. Recognized for training and mentoring team members, fostering a positive work environment, and ensuring accurate financial reporting. Known for reliability and a strong work ethic, consistently delivering exceptional service and maintaining a clean, inviting checkout area.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's Fast Food Restaurant
06.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier Team Lead
Wendy's
08.2021 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
Education
High School Diploma -
South Shore International College Prep High School
Chicago, IL06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
- Professionalism and courtesy
- Order taking
- Cash management
- Cash register systems
- Payment processing
Timeline
Cashier
McDonald's Fast Food Restaurant
06.2024 - 10.2024
Cashier Team Lead
Wendy's
08.2021 - 01.2023
High School Diploma -
South Shore International College Prep High School
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