Alexis White
Springfield
Summary
Professional with focus on business development and customer engagement. Proven ability to enhance lead generation and streamline communication processes. Experienced with client management, customer relations, and CRM systems. Utilizing communication skills to build rapport and foster client trust. Knowledge of sales strategies and effective team collaboration.
Overview
8
8
years of professional experience
Work History
BDC Specialist
Landmark Auto Group
01.2023 - 03.2025
- Developed targeted marketing campaigns for specific demographics, leading to higher lead conversion rates.
- Enhanced dealership reputation through effective management of online reviews and social media presence.
- Supported negotiation efforts by providing sales team with accurate and up-to-date information on available inventory, vehicle specifications, and pricing.
- Built strong relationships with clients by providing exceptional service and maintaining consistent communication.
Finance Assistant
Landmark Auto Group
01.2023 - 03.2025
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Increased efficiency in accounts payable processing by implementing a digital filing system for easy access to vendor information.
- Provided support during internal and external audits, ensuring compliance with relevant regulations and company policies.
Online Grocery Associate
Walmart.com
02.2021 - 01.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
County Market Grocery Store
03.2017 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
South East High School
Springfield, IL06-2020
Skills
- Appointment setting
- Time management
- Attention to detail
- Problem-solving
- CRM software
- Teamwork and collaboration
- Multitasking Abilities
- Relationship building
- Point of sale operation
Timeline
BDC Specialist
Landmark Auto Group
01.2023 - 03.2025
Finance Assistant
Landmark Auto Group
01.2023 - 03.2025
Online Grocery Associate
Walmart.com
02.2021 - 01.2022
Sales Associate
County Market Grocery Store
03.2017 - 01.2021
High School Diploma -
South East High School
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