Alexis Varela

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Demonstrated strong multitasking skills by managing multiple tables at the same time without compromising service quality.
• Served food and beverages with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Greet customer's and show them to their tables

I would fix guest's rooms as well as collected/Folded guest's laundry. Some of the daily task's consisted of:

- Fix beds to a certain degree

- Collect garbage

- Disinfect Guest's rooms(16 rooms per day)

- Collect dirty laundry and deliver to laundry room

- Greet guest's

- Tended to guest's needs and requests

- Vacuumed each room

- Cleaned and disinfected bathrooms

- Occasionally assisted laundry room staff in folding and washing

- Restock toiletry's

I was considered as a housekeeper maintaining a commercial amazon distribution center in channahon, IL. Some of my daily task's:

- maintain cleanliness of bathroom's all through out the distribution center.

- Bathrooms were to be dusted, swept, mopped as well as deep cleaned every 4-6 hours

- Report to chemical spills right away while following safety and procedures

- While deep cleaning i have handled acid as well as used special deep cleaning equipment such as Imop's and other devices to keep cleanliness

- bathrooms were audited every other night and were done to make sure bathroom cleanliness standards are correct and that housekeeping has signed off every hour that locations have been checked and kept maintained

• Trained other employees in customer service, food safety, and performance requirements.
• Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
• Set positive example for team members by providing high-quality, efficient service.
• Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
• Complete customer order's and make sure the customer is always happy
• I put together food order's and created cafe drinks all in a timely and efficient manner.