Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Schappaugh

Eureka

Summary

Compassionate care professional skilled in providing daily living assistance as well as planning and executing engaging activities. Committed to providing a safe and comfortable environment for clients, while maintaining their independence and dignity. Proven ability to communicate with families and health care professionals to ensure optimal care for clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Home Caregiver

Synergy Home Care
07.2024 - Current
  • Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming.

BDC Representative

Sam Leman Automotive Group
08.2023 - 07.2024
  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any 'no show' customers.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.

Security Officer

Allied Universal
09.2021 - 09.2022
  • I actively secured the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
  • This role included hours as receptionist by covering breaks.
  • I gain experience by greeting in answering all the questions at the front desk.

Education

Associate - Health Science

Illinois Central College
East Peoria, IL
05.2027

High School Diploma - undefined

Dee-Mack High School
Mackinaw, IL
05.2021

Skills

  • Customer Service
  • Housekeeping tasks
  • Microsoft Excel
  • Typing
  • Meal Preparation
  • Time management
  • Compassion
  • Attention to detail
  • First aid and safety
  • Elderly care
  • Problem-solving
  • Respectful and compassionate

Certification

  • PERC Card
  • Driver's License
  • AED Certification

Timeline

Home Caregiver

Synergy Home Care
07.2024 - Current

BDC Representative

Sam Leman Automotive Group
08.2023 - 07.2024

Security Officer

Allied Universal
09.2021 - 09.2022

High School Diploma - undefined

Dee-Mack High School

Associate - Health Science

Illinois Central College

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Alexis Schappaugh