Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Alexis Romero

Cicero

Summary

Service industry professional with strong commitment to high standards and delivering customer experiences.

Skilled in multitasking and team collaboration, consistently delivering outstanding guest experiences while maintaining operational efficiency.

Knowledge about Food Safety, Allergies and Liquor safety. Having certificates of this.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager on Duty

QCurrys Inc
11.2023 - 02.2025
  • Multitasking (managing, waiter, busser, stocking, drinks, cooling, kitchen prep)
  • Trained employees for job function
  • Responded to customer concerns providing knowledgeable support, and maintaining composure and professionalism while making more sale
  • Provided exceptional customer service, also knowing and asking about food allergies, suggesting dishes drinks etc.
  • Increased sales revenue by identifying growth opportunities and implementing marketing strategies
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Developed and implemented strategies to increase sales and profitability

Waiter

Ganservoot Meatpacking NYC
08.2023 - 10.2023
  • Managed high volume of customers during peak hours, prompt and efficient service
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
  • Utilized strong multitasking skills to manage multiple tables while maintaining a high level of attention
  • customer satisfaction by providing attentive service and anticipating guest needs

Manager on Duty

Saffron Inc
04.2019 - 11.2021


  • Multitasking (Managing, Waiter, Cashier, Bar, stock)
  • Responded to customer concerns providing knowledgeable support, maintaining composure and professionalism
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients
  • Developed and implemented strategies to increase sales and profitability.

Busser

Alberta Associates LTD
07.2018 - 10.2018
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Assisted servers in providing efficient service for improved guest experiences.

Skills

  • Sales strategies
  • Customer service
  • Multitasking
  • Time management
  • Staff discipline
  • Relationship building

Certification

Illinois Liquor Basset Seller/Server

ID number:15159635 09/21/2024

Food Handler Certificate

1je0e1-k6cg3dg 03/18/2025

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Manager on Duty

QCurrys Inc
11.2023 - 02.2025

Waiter

Ganservoot Meatpacking NYC
08.2023 - 10.2023

Manager on Duty

Saffron Inc
04.2019 - 11.2021

Busser

Alberta Associates LTD
07.2018 - 10.2018

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Alexis Romero