ALEXIS JACKSON
Homewood
Summary
Highly motivated and eager to embrace new challenges, I bring a strong work ethic, adaptability, and exceptional interpersonal skills. With the ability to work effectively without supervision, I quickly master new skills and tasks. As a versatile Front Office Assistant, committed to delivering top-notch attention to guest needs. Excels at providing prompt and accurate responses to inquiries, offering valuable information, and efficiently handling check-in and check-out services. Dynamic service approach fosters positive relationships with both guests and coworkers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
American Heritage Protection Services
10.2023 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Addressed problems quickly and reported clear information while working under minimal supervision
- Guarded restricted areas to prevent unauthorized entry
- Analyzed live feeds to detect suspicious activities.
Front Desk Receptionist
South Suburban College
10.2023 - 07.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Greeted customers warmly and made them feel welcome
- Performed routine database updates to keep customer details accurate.
- Resolved any customer complaints or issues in a timely fashion following established protocols
Public Service Clerk
Secretary of State
12.2018 - 08.2023
- Processed applications for various services such as licenses and permits
- Assisted with data entry into computer systems for tracking customer information and records
- Assisted with training new staff members on proper procedures for performing public service clerk duties
- Investigated past and current licensees to perform record checks
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Served as a point of contact between customers and other departments within the agency
Certified Nursing Assistant
Clipboard Health
11.2020 - 07.2022
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Reported changes in patient condition to registered nurse or physician
- Answered signal lights, bells or intercom systems to determine resident needs
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
Education
Nursing Assistance -
Great Paragon Health Care Service
Chicago, IL07.2009
High School Diploma -
Fields Lab School
Macomb, IL04.2004
20 Hour Training -
Security Network Management
Chicago, IL03.2004
Skills
- Office Organization
- Mail distribution
- Guest Relations
- Administrative Support
- Customer Service
- Departmental support
Certification
BLS and CPR & First Aid
Timeline
Security Officer
American Heritage Protection Services
10.2023 - Current
Front Desk Receptionist
South Suburban College
10.2023 - 07.2024
Certified Nursing Assistant
Clipboard Health
11.2020 - 07.2022
Public Service Clerk
Secretary of State
12.2018 - 08.2023
Nursing Assistance -
Great Paragon Health Care Service
20 Hour Training -
Security Network Management
High School Diploma -
Fields Lab School
Similar Profiles
Cheynetria FranklinCheynetria Franklin
Concessions Worker at American Heritage Protective Services Inc.Concessions Worker at American Heritage Protective Services Inc.
CHRISTOPHER KIPTUM SIMEICHRISTOPHER KIPTUM SIMEI
Security Officer at American Services & ProtectionSecurity Officer at American Services & Protection
James GalbreathJames Galbreath
Franciscan Hospital Shift Supervisor Public Safety at American Heritage Protective Services Inc.Franciscan Hospital Shift Supervisor Public Safety at American Heritage Protective Services Inc.