Summary
Overview
Work History
Education
Skills
Timeline
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Alexis House

Joliet

Summary

Dynamic professional with a proven track record at Amazon, enhancing inventory management and stakeholder relations. Excelled in leadership roles across fast-paced environments, significantly improving operational efficiency and customer satisfaction. Skilled in complex problem-solving and time management, adept at fostering customer engagement and leveraging computer skills for streamlined processes.

Overview

8
8
years of professional experience

Work History

Associate

Amazon
10.2020 - Current


  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.

Assistant Manager

Taco Bell
01.2019 - 10.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Shift Lead

McDonald’s
01.2018 - 01.2019
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Sales Associates

JCPenney
05.2017 - 01.2018
  • Monitored inventory levels and communicated with management regarding replenishment needs, avoiding stockouts or excess merchandise buildup.
  • Leveraged social media platforms to share valuable information about reptile care, driving increased interest in store offerings and promoting responsible pet ownership.
  • Conducted thorough research on various reptile species to provide accurate information to both staff and customers.
  • Developed strong relationships with suppliers, ensuring timely delivery of live animals and product inventory.

Education

Bachelor Of Business - Human Resources Management

Joliet Junior College
Joliet, IL

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Customer engagement
  • Complex Problem-solving

Timeline

Associate

Amazon
10.2020 - Current

Assistant Manager

Taco Bell
01.2019 - 10.2020

Shift Lead

McDonald’s
01.2018 - 01.2019

Sales Associates

JCPenney
05.2017 - 01.2018

Bachelor Of Business - Human Resources Management

Joliet Junior College
Alexis House