Alexis Horton
Crest Hill
Summary
Detail-oriented and hardworking professional with versatile experience in customer service, mailroom operations, and warehouse order fulfillment. Eager to leverage a strong work ethic and a commitment to efficiency in a dynamic team or individual work environment where I can contribute to streamlining operations and enhancing customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Server
Olive Garden
2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Managed customer inquiries and resolved issues promptly to maintain positive dining experiences.
- Implemented upselling techniques that increased average check totals consistently.
- Maintained cleanliness and organization of dining areas, adhering to health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
House Attendant
The Haley Mansion
08.2024 - 01.2025
- Maintained coffee and sweets station to promote guest satisfaction.
- Served hors d'oeuvres and cocktails, ensuring timely delivery at events.
- Conducted tours of mansion, highlighting key features to guests.
- Provided service for appetizers and dinners at wedding events accommodating up to 300 guests.
- Cleared dishes between rounds to uphold service standards during events.
- Oversaw final cleanup, including decorations and beverage stations after each wedding event.
Order Filler
Walmart Distribution Center
05.2023 - 08.2024
- Efficiently picked and prepared orders for shipment to various Walmart locations, ensuring accuracy and timely delivery.
- Maintained a well-organized workspace, assisted with stock counts, and updated records, contributing to overall warehouse efficiency.
- Upheld safety standards and collaborated with team members to meet daily quotas in a fast-paced environment, demonstrating flexibility in various tasks including receiving shipments and stocking shelves.
Operations Coordinator
K-12 Teachers Alliance
11.2021 - 01.2024
- Coordinated the printing and distribution of marketing flyers, ensuring accurate information and timely delivery to schools and districts nationwide.
- Verified the accuracy of content on promotional materials, collaborating with team members to maintain high standards of quality.
- Managed tight deadlines, efficiently organizing and processing bulk mailings to meet strict schedules and support successful recruitment campaigns.
Cashier
Pop’s Italian Beef
03.2021 - 11.2021
- Operated cash register and processed customer transactions efficiently.
- Delivered exceptional customer service by addressing inquires, resolving issues, and providing recommendations on menu items, contributing to a positive dining experience.
- Maintained a clean and organized work area, including stocking supplies and ensuring compliance with food safety and hygiene standards.
Education
Illinois Real Estate Broker’s License - undefined
Net Real Estate School
High School Diploma - undefined
Lowell High School
01.2021
Skills
- Organization
- Time Management
- Problem-Solving
- Multitasking
Timeline
House Attendant
The Haley Mansion
08.2024 - 01.2025
Order Filler
Walmart Distribution Center
05.2023 - 08.2024
Operations Coordinator
K-12 Teachers Alliance
11.2021 - 01.2024
Cashier
Pop’s Italian Beef
03.2021 - 11.2021
Illinois Real Estate Broker’s License - undefined
Net Real Estate School
High School Diploma - undefined
Lowell High School
Server
Olive Garden
2024 - Current
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Rutherford SmithRutherford Smith
Head Prep Cook at Olive Garden RestaurantHead Prep Cook at Olive Garden Restaurant
Justin AllenJustin Allen
Server, Delivery Specialist, and Certified Trainer at Olive GardenServer, Delivery Specialist, and Certified Trainer at Olive Garden
Samantha PereaSamantha Perea
To-Go Server at Olive GardenTo-Go Server at Olive Garden
Aaron HinesAaron Hines
Driver Helper at Mahoney EnvironmentalDriver Helper at Mahoney Environmental