Alexis Easter
Chicago
Summary
Professional hospitality worker equipped with extensive experience in maintaining welcoming and pristine public spaces. Known for reliability and adaptability, consistently meeting evolving needs of both guests and team members. Expertise in cleanliness and guest interaction ensures positive and comfortable environment for all visitors.
Overview
3
3
years of professional experience
Work History
Lobby Attendant
Residence Inn Marriott
08.2024 - 02.2025
- Collaborated with front desk staff to ensure smooth communication regarding guest arrivals and departures.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Conducted thorough inspections of the lobby area at designated intervals, identifying any necessary cleaning or maintenance tasks before they became noticeable to guests.
- Provided accurate directions and local recommendations to guests, supporting their overall enjoyment during their stay.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Lifting, pulling and pushing over 30lbs to clean, organize and maintain high quality cleaning.
Room Attendant
Swissotel
07.2022 - 12.2023
- Maintained cleanliness of guest rooms through vacuuming, dusting, spot cleaning stains and emptied trash.
- Cleaned and maintained assigned hotel rooms, including guest rooms, bathrooms and public area.
- Replenished room amenities such as toiletries, towels, and linens.
- Notified maintenance department of faulty equipment and room damage.
- Responded promptly to guest requests for additional supplies or services.
- Kept storage areas organized and well-stocked with necessary supplies.
- Lifting, pulling and pushing 30-35lbs of furniture to clean, organize and maintain high quality cleaning.
Education
High school diploma -
Simeon Career Academy High School
Chicago, ILSkills
- Strong attention to detail
- Ability to follow instructions and
- Good communication and customer service skills
- Ability to follow instructions and work independently
- Knowledge of cleaning equipment and chemicals
- Physical stamina and ability to and perform manual tasks
- Time management and organizational skills
- Inventory work ability
- Problem-solving abilities
- Exceptional service to guests, addressing requests and ensuring a
- welcoming environment
Languages
English
Full Professional
Timeline
Lobby Attendant
Residence Inn Marriott
08.2024 - 02.2025
Room Attendant
Swissotel
07.2022 - 12.2023
High school diploma -
Simeon Career Academy High School
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