Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexia Sepulveda

.
Beach Park ,IL

Summary

Experienced in hospitality and customer service, dedicated to delivering exceptional service and enhancing customer satisfaction. Skilled in accurate transaction handling and effective communication. Eager to apply these skills in a retail role at Target to contribute to a positive shopping experience and uphold company standards.

Overview

2
2
years of professional experience

Work History

Server

Antojitos Tonatico
06.2023 - 03.2024
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Server

Chef Titos
08.2022 - 02.2023
  • Enhanced dining experiences by attentively addressing customer needs and preferences, resulting in high customer satisfaction scores.
  • Managed tables efficiently, ensuring timely delivery of orders and maintaining a clean and organized work area.


Restaurant Hostess

Texas Roadhouse
03.2022 - 08.2022
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Worked effectively in team to get task done and meet customer satisfaction


Crew Member

Mcdonalds
10.2021 - 03.2022
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.


Education

High School Diploma -

Zion Benton Township High School
Zion, IL
05.2001 -

Skills

Strong ability to multitask and prioritize in a fast-paced environment

Skilled in problem-solving and conflict resolution, ensuring positive customer interactions

Exceptional interpersonal and communication skills developed through customer-facing roles

Detail-oriented with a strong focus on maintaining high standards of service and cleanliness

Ability to collaborate effectively with colleagues to achieve common goals

Timeline

Server

Antojitos Tonatico
06.2023 - 03.2024

Server

Chef Titos
08.2022 - 02.2023

Restaurant Hostess

Texas Roadhouse
03.2022 - 08.2022

Crew Member

Mcdonalds
10.2021 - 03.2022

High School Diploma -

Zion Benton Township High School
05.2001 -

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Alexia Sepulveda.