Alexia Makemson
Watseka
Summary
Dynamic and organized professional with a strong background in customer service and community engagement. Proven ability to foster relationships at Dollar General, enhancing customer loyalty and satisfaction. Skilled in event planning and crisis intervention, effectively supporting clients and ensuring smooth operations. Committed to delivering impactful service and maintaining operational excellence.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Volunteer
Hoopeston Community Church of the Nazarene
01.2025 - Current
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Tracked service activities and outcomes against outlined plans and goals.
- Facilitated community outreach to expand participation and support.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Sales Associate
Dollar General
03.2023 - 06.2023
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
McDonald's
08.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
Volunteer
Autumn Fields Adult Community-hoopeston
01.2023 - 01.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Education
High School Diploma -
Watseka Community High School
138 S Belmont Ave, Watseka, IL 6097005-2025
Skills
- Organized and efficient
- Customer service
- Community service
Accomplishments
- Achieved a 3.75 GPA by completing work with accuracy and efficiency.
- Achieved Student of the Month through effectively helping others with a positive attititude.
Good grades and passing with a 3.75 GPA, and was awarded Student of the Month of April 2025.
I am a hard worker, who is always willing to help others and maintain good grades, and hold a positive attitude.
Timeline
Volunteer
Hoopeston Community Church of the Nazarene
01.2025 - Current
Sales Associate
Dollar General
03.2023 - 06.2023
Volunteer
Autumn Fields Adult Community-hoopeston
01.2023 - 01.2023
Cashier
McDonald's
08.2022 - 03.2023
High School Diploma -
Watseka Community High School
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