Alexandrea Kelly
Oak Lawn
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
JOANN Fabrics and Crafts
01.2025 - 04.2025
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash and card transactions to complete customer purchases.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Stocker
JOANN Fabrics and Crafts
07.2024 - 04.2025
- Collaborated with team members to improve stockroom efficiency and workflow.
- Conducted regular inventory checks to maintain accurate stock levels and reduce discrepancies.
- Maintained cleanliness and organization of stock areas to facilitate efficient restocking.
- Provided training to new stockers on best practices for inventory management.
- Engaged with customers to offer assistance in locating products and answering inquiries.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Stocked designated items on shelves, end caps and displays.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Education
Bachelor of Arts - History
Governors State University
Park Forest, IL05-2027
Associate of Arts - History
Moraine Valley Community College
Palos Hills, IL08-2025
High School Diploma -
Homewood-Flossmoor Community High School
Flossmoor, IL05-2023
Skills
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Professionalism and courtesy
- Patience and empathy
- Money handling
- Product restocking
- Refunds and exchanges
- Clear communication
- Credit and cash transactions
Timeline
Cashier
JOANN Fabrics and Crafts
01.2025 - 04.2025
Stocker
JOANN Fabrics and Crafts
07.2024 - 04.2025
Bachelor of Arts - History
Governors State University
Associate of Arts - History
Moraine Valley Community College
High School Diploma -
Homewood-Flossmoor Community High School