Alexandra Schmeckpeper
Tinley Park,IL
Summary
Detail-oriented professional with exceptional communication and FOIA management skills, adept at managing multiple tasks in fast-paced environments while adhering to strict timelines. Proactive in identifying and resolving issues, with a strong emphasis on optimizing processes and ensuring the accuracy of records and data. Committed to delivering high-quality results that enhance operational efficiency and support organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Audio Visual and FOIA Specialist
Crest Hill Police Department
03.2024 - Current
- Follow Standards of the FREEDOM OF INFORMATION ACT (FOIA)
- Provided administration assistance to management staff
- Meticulously followed standards, promoting video data accuracy and confidentiality when preparing and reviewing reports.
- Review, Edit and Prepare Video footage for dissemination to public and government bodies
- Insure proper records retention of digital materials.
- Manage approximately anywhere from 10-30 FOIA requests during one day
- Edited raw footage using industry-standard software to create compelling videos that met regulations and specifications
- Managed multiple projects simultaneously while adhering to strict deadlines
- Maintained a comprehensive library of video assets for easy access and future use
- Created visually appealing and engaging designs for various marketing materials, including brochures, flyers, and social media graphics
- Responded to customer inquiries in person, over the phone, or via email in a timely and professional manner
- Provided support to other departments by assisting with various administrative tasks as requested
- Lead and established open and professional relationships with team members to achieve quick resolutions for various issues.
Police Records Clerk
Tinley Park Police Department
07.2013 - 03.2024
- Followed standards and processed requests according to the FREEDOM OF INFOMATION ACT (FOIA)
- Provided administration assistance to management staff
- Meticulously followed standards, promoting data accuracy and confidentiality when preparing and reviewing reports.
- Organizes, enters and reviews large amounts of data accurately and in a timely fashion.
- Preformed job accurately in a high-stress and fast paced environment.
- Utilized record keeping software in to enter and record personal data.
- Processed confidential personal information with care and precision.
- Operated various types of office equipment, including fax machines and specialized printers.
- Offer excellent customer service to customers at the department.
- Provided assistance with office supply ordering.
Graphic Designer
Self Employed
08.2019 - 07.2023
- Engage directly with client representatives and creative directors during project briefs to ensure a unified, client-centered approach to visual solutions
- Working within brand and style guidelines, deliver novel visual solutions that support larger campaign goals
- Create digital graphic design content for clients
- Managed numerous projects to meet tight deadlines
- Create specialized assets per clients' requests
- Create video style content for clients
E-Commerce Associate/Marketing Assistant
Phoenix Leather Goods
09.2020 - 09.2021
- Worked on listing items on websites like Amazon and Walmart
- Optimized SEO for products
- Worked well independently and on a team to solve problems.
- Served as a friendly, hardworking, and punctual employee.
- Contributed to brainstorming sessions involving the design, conception, and creation of new digital content.
- Constantly searched for new opportunities to engage new audiences.
- Responded to feedback and worked in an entirely collaborative spirit.
- Effectively managed projects from start to finish.
- Collaborated on high-priority projects with tact and strong attention to detail.
Supervisor
Subway
05.2011 - 08.2014
- Addressed employee and customer issues to determine and implement optimal resolutions and preventing wasted resources.
- Established and enforced clear daily goals to keep all employees on same level and working collaboratively.
- Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
Bachelor of Arts - Business Administration-Marketing
Governors State University
University Park, IL05.2019
Associate of Science - undefined
Moraine Valley Community College
Palos Hills, IL05.2016
Skills
- Adobe Acrobat
- FOIA (Freedom of Information Act ) Officer
- Data Entry
- Proficient in Adobe Creative Suite
- Administrative experience
- Computer proficient
- Clerical Experience
- Graphic Design
- Organizational skills
- Team Management (Team size of 2)
- Quality assurance
- Proficient in Microsoft Office and Suites
Certification
- Freedom of Information Act (FOIA) Officer
- Driver's License
Timeline
Audio Visual and FOIA Specialist
Crest Hill Police Department
03.2024 - Current
E-Commerce Associate/Marketing Assistant
Phoenix Leather Goods
09.2020 - 09.2021
Graphic Designer
Self Employed
08.2019 - 07.2023
Police Records Clerk
Tinley Park Police Department
07.2013 - 03.2024
Supervisor
Subway
05.2011 - 08.2014
Associate of Science - undefined
Moraine Valley Community College
Bachelor of Arts - Business Administration-Marketing
Governors State University
Additional Information
Authorized to work in the US for any employer