Alexandra Lara
Chicago
Summary
Dedicated manager with a proven record in enhancing customer satisfaction, staff development, and operational efficiency. Expertise in monitoring and motivation techniques to drive team performance.
Overview
7
7
years of professional experience
Work History
Manager in Charge
Wendy’s Resturant
08.2021 - Current
- Supervised daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on best practices for customer service and food preparation.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Developed staff schedules to enhance efficiency and maintain optimal coverage during peak hours.
Restaurant Server
Avenida El Sabor Restaurant
06.2019 - 12.2019
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted in training new staff on restaurant procedures and menu knowledge.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to tables.
- Coordinated service for multiple tables during busy hours, prioritizing customer satisfaction and operational efficiency.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL05.2023
Skills
- Customer Service
- Staff development
- Compliance monitoring
- Motivation techniques
- Leadership
- Communication
- Time Management
- Cash Handling
- Hospitality
Languages
English
Spanish
Timeline
Manager in Charge
Wendy’s Resturant
08.2021 - Current
Restaurant Server
Avenida El Sabor Restaurant
06.2019 - 12.2019
High School Diploma -
William Howard Taft High School