Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Girl Scout Silver Award
Generic

Alexandra Frantsve

Park Ridge

Summary

Dynamic professional with a background in customer service and sales. Recognized for problem-solving abilities and efficient transaction processing, dedicated to maintaining high standards in both service delivery and store presentation.

Overview

3
3
years of professional experience

Work History

Sales Associate

Aerie By American Eagle
Rosemont, IL
08.2023 - 01.2025
  • Assisted customers in selecting merchandise, enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accurate cash handling.
  • Maintained visual merchandising standards, contributing to appealing store presentation.
  • Collaborated with team members to achieve sales goals and improve service delivery.
  • Addressed customer inquiries and resolved issues promptly, fostering positive relationships.

Sales Associate

Express Factory Outlet
Rosemont, IL
08.2022 - 08.2023
  • Provided product knowledge and recommendations to drive customer engagement and loyalty.
  • Participated in inventory management tasks, supporting stock organization and replenishment efforts.
  • Engaged in ongoing training sessions to enhance sales techniques and product understanding.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Front of House Employee

Chick-fil-A
Niles, IL
09.2021 - 06.2022
  • Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
  • Operated point-of-sale system efficiently, ensuring accurate order processing and payment handling.
  • Maintained cleanliness and organization of dining area to promote a welcoming atmosphere for guests.
  • Collaborated with team members to streamline service operations, improving order delivery times.
  • Assisted in training new employees on company standards and operational procedures to ensure consistency.

Education

Bachelor of Science - Chemistry

Virginia Tech
Blacksburg, VA
05-2028

High School Diploma -

Maine South Highschool
Park Ridge, IL
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Outgoing personality
  • Verbal/written communication
  • Complex Problem-solving
  • Professional demeanor

Languages

Spanish
Professional Working

Interests

  • Supporting STEM education initiatives and mentorship programs
  • I enjoy helping others and giving back to the community
  • Participating in cultural exchange programs and homestays
  • Participating in local clean-up initiatives

Timeline

Sales Associate

Aerie By American Eagle
08.2023 - 01.2025

Sales Associate

Express Factory Outlet
08.2022 - 08.2023

Front of House Employee

Chick-fil-A
09.2021 - 06.2022

Bachelor of Science - Chemistry

Virginia Tech

High School Diploma -

Maine South Highschool

Girl Scout Silver Award

Earned the Girl Scout Silver Award by designing and sewing dresses that were distributed to women in underserved communities in Africa, demonstrating leadership, project management, and community service commitment.

Alexandra Frantsve