
Graduated of a nursing assistant training program and a leader with a combination of clinical knowledge and significant administrative experience. My current role as a Shift Leader at Tropical Smoothie Cafe, I've learned how to balance the administrative side like reports and cash handling, while making sure that every person, regardless of the language they speak, feels like their needs are being taken care of. I manage day-to-day operations, sympathetically handle high-stress customer complaints. I have a thorough awareness of medical language, and HIPAA ensuring patients privacy confidentiality requirements thanks to my clinical training.