Alexandra Cano
Addison
Summary
Psychology major with strong interest in mental health and criminal justice, seeking internship opportunities to apply knowledge of human behavior, research, and communication skills in professional settings.
Overview
2
2
years of professional experience
Work History
Assistant Coach
Sweetgreen
06.2023 - Current
- Supported the General Manager in overseeing daily restaurant operations, including team scheduling, inventory management, and customer service.
- Trained, coached, and motivated a team of employees to deliver excellent guest experiences and uphold company standards.
- Assisted with hiring, onboarding, and performance development to build a strong, reliable team.
- Monitored food quality, safety, and cleanliness in compliance with health and brand standards.
- Resolved customer concerns promptly and professionally, ensuring a positive dining experience.
- Helped track store performance metrics and implemented strategies to improve efficiency and team morale.
Volunteer
Nami Dupage
08.2025 - Current
- Assisted with front desk and reception duties, including answering phone calls, responding to web chats, and greeting guests and program participants.
- Directed individuals to appropriate staff, services, or resources with empathy and professionalism.
- Supported administrative tasks such as data entry, filing, and event preparation to ensure smooth operations.
- Provided a welcoming environment for individuals and families seeking mental health support.
Education
Bachelor of Science - Psychology, Criminal Justice, Sociology
Elmhurst University
Elmhurst, IL05-2026
Skills
- Conflict resolution and crisis communication
- Research, data collection, and report writing
- Critical thinking and problem-solving
- Confidentiality and ethical awareness (HIPAA standards)
- Team collaboration and adaptability in high-stress environments
- Time management and attention to detail
- Microsoft Office Suite (Word, Excel, PowerPoint); basic SPSS
Languages
Spanish
Timeline
Volunteer
Nami Dupage
08.2025 - Current
Assistant Coach
Sweetgreen
06.2023 - Current
Bachelor of Science - Psychology, Criminal Justice, Sociology
Elmhurst University
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