Alexander Watt
Chicago
Summary
Administrative and operations professional with experience supporting leadership, managing daily operations, and handling confidential information in high-demand environments. Proven ability to independently oversee complex operations, coordinate across departments, and ensure seamless service delivery. Recognized for strong judgment, professionalism, and the ability to prioritize competing responsibilities while maintaining efficiency and discretion.
Overview
8
8
years of professional experience
Work History
Overnight Concierge
Greystar
Chicago
10.2023 - Current
- Served as the primary point of contact and on-site leader during overnight operations, overseeing all building functions independently
- Manage and coordinate day-to-day building operations, including maintenance, vendor access, security, and resident services
- Provide administrative and operational support to leasing, management, and sales teams
- Exercise full authority in decision-making, including emergency response and issue resolution
- Handle confidential resident information, secure access, and controlled entry into units
- Act as a central liaison across departments, ensuring effective communication and workflow continuity
- Maintain detailed reports, logs, and operational records with a high level of accuracy
- Support and coordinate resident events and building initiatives.
- Independently manage multiple responsibilities in a fast-paced environment with minimal supervision
Luxury Building Operations Associate
Bozzuto
Chicago
06.2023 - Current
- Acted as the face of building operations, managing all front desk functions and resident interactions
- Oversaw daily operational flow, including communications, scheduling, visitor management, and service coordination
- Managed high-volume package systems and sensitive deliveries with strict confidentiality and accuracy
- Coordinated with management, maintenance, and external vendors to ensure efficient building performance
- Handled resident concerns, escalations, and service requests, ensuring timely and professional resolution
- Maintained operational records and supported administrative processes for building management
Male Mentor
Center for New Horizons
Chicago
03.2020 - 06.2023
- Coordinated programming and provided structured guidance to youth
- Demonstrated strong communication, organization, and confidentiality skills
- Supported community-based initiatives and development programs
Manager
UPS
Chicago
06.2020 - 07.2022
- Led daily operations for a team of 8–12 employees in a high-volume environment
- Managed scheduling, workflow prioritization, and performance oversight
- Resolved operational challenges and improved efficiency through problem-solving
- Ensured compliance with safety and operational procedures
Video Analyst Intern / Portfolio Management Intern
Chicago Housing Authority
Chicago
07.2018 - 03.2019
- Analyzed surveillance footage and prepared detailed reports for internal stakeholders
- Assisted with administrative operations and property management functions
- Maintained strict confidentiality of sensitive data and case-related materials
Education
Bachelor of Science - Criminal Justice & Communication
Southern Illinois University
Carbondale, IL12-2019
Associate of Science -
Kennedy-King College
Chicago, IL05-2017
Skills
- Executive and administrative support
- Calendar and scheduling coordination
- Confidential information management
- Event planning and coordination
- Cross-functional collaboration
- Microsoft Office proficiency
- Problem solving and decision making
- Professional communication
- Operations management
Timeline
Overnight Concierge
Greystar
10.2023 - Current
Luxury Building Operations Associate
Bozzuto
06.2023 - Current
Manager
UPS
06.2020 - 07.2022
Male Mentor
Center for New Horizons
03.2020 - 06.2023
Video Analyst Intern / Portfolio Management Intern
Chicago Housing Authority
07.2018 - 03.2019
Bachelor of Science - Criminal Justice & Communication
Southern Illinois University
Associate of Science -
Kennedy-King College