Allison Ramos
Oak Lawn
Summary
Licensed Esthetician and Skin Care Consultant with more than 700 hours of professional training. Displays interpersonal skills to maintain client satisfactory and relationships. Promotes exceptional retail knowledge. Looking to become more knowledgeable and experience a role as an esthetician
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
03.2023 - Current
- Waxed clients using hard wax
- Practice sanitation procedures
- Advised clients on proper home-care regimens
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Scheduled more than 50% return clients
- Provided pre- and post-service consultations to accurately assess clients' needs
- Increased salon revenue through upselling at-home products and providing excellent care
Guest Service Associate
European Wax Center
04.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Achieved specified sales targets by promoting additional services, products, and service packages.
- Balanced and organized cash register by handling cash and counting change.
- Scheduled appointments for more than one specialist using Zenoti software
- Opening and closing procedures
Education
Completed 750 Hours of Training -
Universal Spa Training Academy, Inc.
Downers Grove, IL12.2022
Skills
- Guest Satisfaction
- Retail Knowledge
- Aromatherapy Knowledge
- Relaxation Techniques
- Sanitation Standards
- Assessing Skin Condition
Certification
- PCA Peel Certified
- Skin Script Certified
- Certificate of Proficiency for facial and body waxing
Timeline
Wax Specialist
European Wax Center
03.2023 - Current
Guest Service Associate
European Wax Center
04.2021 - 04.2022
- PCA Peel Certified
- Skin Script Certified
- Certificate of Proficiency for facial and body waxing
Completed 750 Hours of Training -
Universal Spa Training Academy, Inc.
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