Alexander Monsivais
Arlington Heights
Summary
Compassionate and reliable CNA candidate with a strong background in fast‑paced, customer‑oriented roles. Brings excellent communication skills, quick learning ability, and a commitment to providing safe, attentive, and respectful care. Experienced in supporting individuals’ needs, maintaining a clean and organized environment, and responding calmly and professionally to changing situations. Known for strong attention to detail, a patient‑centered mindset, and consistently going beyond expectations to support smooth daily operations and positive experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle Mexican Grill
Arlington Heights
02.2024 - Current
- Delivered exceptional customer service by taking orders, answering questions, and resolving concerns in a courteous, professional manner.
- Maintained a clean, organized work environment in line with health and safety regulations.
- Operated POS systems and handled cash, credit, and mobile transactions with accuracy and confidentiality.
- Collaborated with team members to manage high-volume service periods, demonstrating strong communication, and efficiency under pressure.
- Adapted to various roles, including cashier, prep, and line cook, showcasing flexibility, reliability, and a willingness to learn.
- Supported smooth daily operations by proactively organizing workstations and assisting in the kitchen and dining area cleanliness.
Cashier/Stocker/Customer Service
Dollar Tree
Arlington Heights
11.2022 - 05.2023
- Provided friendly, efficient customer service in a fast-paced environment, ensuring positive interactions with all guests.
- Processed payments via cash, credit, and check accurately, following security protocols
- Handled returns, discounts, and customer concerns using professionalism and problem-solving skills.
- Maintained a clean, organized workspace and store layout, supporting a welcoming and accessible environment for all customers.
- Proactively restocked shelves, cleaned aisles, and ensured items were in their proper place to improve customer accessibility
- Demonstrated excellent time management, teamwork, and attention to detail.
Education
Associate of Applied Science -
Harper College
Palatine, IL08-2024
High school diploma -
Buffalo Grove High School
ILLINOIS06.2024
Skills
- POS
- Math
- Customer service
- Cashiering
- Food Handling
- Cleaning Experience
- English
- Medical terminology
- Team collaboration
- Time management
- Attention to detail
- Problem resolution
- Willingness to learn
- Heavy lifting
- Cleaning and sanitizing
- Store opening and closing
- Clear communication
Certification
• Driver's License
• Food Handlers
• American Heart Association BLS Card
• CNA
• Food Handlers
• American Heart Association BLS Card
• CNA
Languages
Spanish, Expert
Timeline
Crew Member
Chipotle Mexican Grill
02.2024 - Current
Cashier/Stocker/Customer Service
Dollar Tree
11.2022 - 05.2023
Associate of Applied Science -
Harper College
High school diploma -
Buffalo Grove High School