Overview
Work History
Education
Skills
Timeline
Generic

Alexander Marshall

Batavia,Illinois

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Abbey Farms
11.2022 - 11.2024
  • Seasonal
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Maintenance Crew Member

Orchard Valley Golf Course
05.2024 - 08.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.

Cook

Kane County Cougars
06.2023 - 08.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelors in Engineering - Mechanical Engineering

University of Iowa
Iowa City, IA
05-2028

High School Diploma -

Batavia High School
Batavia, IL
05-2024

Skills

  • Team development
  • Active listening
  • Critical thinking
  • Technical support

Timeline

Maintenance Crew Member

Orchard Valley Golf Course
05.2024 - 08.2024

Cook

Kane County Cougars
06.2023 - 08.2023

Customer Service Representative

Abbey Farms
11.2022 - 11.2024

Bachelors in Engineering - Mechanical Engineering

University of Iowa

High School Diploma -

Batavia High School
Alexander Marshall