Alexander Maldonado
Park Ridge,IL
Summary
Motivated with strong analytical skills and proven ability to manage multiple responsibilities effectively. Experienced in customer service, team leadership, and using creativity to achieve goals. Passionate about learning and finding new ways to solve problems.
Overview
3
3
years of professional experience
Work History
Server
Mary Ann's Diner
09.2024 - 12.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Cultivated warm relationships with regular customers.
Front Desk Attendant
Morton Grove Park District
05.2024 - 08.2024
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
Retail Sales Associate
Plato's Closet
05.2022 - 08.2022
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Maintained cleanliness of work areas throughout shift according to company standards.
Education
Bachelor of Science (B.S.) - Business Analytics
DePaul University
Chicago, IL05.2026
Associate in Science (A.S.) - Business Administration
Parkland College
Champaign, IL05.2025
Skills
- Customer service
- Problem-solving skills
- Attention to detail
- Proficient in Microsoft office (Excel, Powerpoint, Word)
- Time management
- Cash handling
- Multitasking and organization
- Guest engagement
Timeline
Server
Mary Ann's Diner
09.2024 - 12.2024
Front Desk Attendant
Morton Grove Park District
05.2024 - 08.2024
Retail Sales Associate
Plato's Closet
05.2022 - 08.2022
Bachelor of Science (B.S.) - Business Analytics
DePaul University
Associate in Science (A.S.) - Business Administration
Parkland College
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