Alexander Kosmopolis
Special Education Classroom Assistant/Device Repair Technician
Chicago,IL
Summary
Versatile Special Education Classroom Assistant with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement. In addition, Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance soldering, phone repair, and key cutting/programming.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Special Education Classroom Assistant
Chicago Public Schools
Chicago, IL
12.2023 - Current
- Utilized data-driven decision-making processes to inform instructional practices and adapt lessons based on student performance.
- Continually sought professional development opportunities to enhance knowledge of best practices within field of special education.
- Coordinated with general education teachers to ensure appropriate accommodations were provided for all students during classroom activities.
- Promoted growth mindset among students by celebrating effort, persistence, and progress toward goals.
- Encouraged student autonomy and self-advocacy skills through guided practice and individualized support systems.
- Provided one-on-one support for students requiring additional assistance in academic or social-emotional areas.
- Assisted in implementation of behavioral intervention plans to reduce challenging behaviors and promote self-regulation skills among students.
- Fostered positive learning environment by promoting inclusivity and collaboration among students.
- Effectively managed crisis situations by utilizing de-escalation techniques and collaborating with support staff as needed.
- Developed strong relationships with students by demonstrating empathy, understanding, and genuine care for their wellbeing.
Device Repair Technician/Sales Associate
Batteries Plus Bulbs
Chicago, IL
06.2023 - Current
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Served as reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within organization.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Learning Behavior Specialist
Chicago Public Schools-Audubon Elementary School
Chicago, IL
03.2023 - 12.2023
- Supervised student behavior during daily academic routines to secure safety of students and staff.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Maintained accurate and confidential records of assigned students.
- Developed and maintained individualized skill-appropriate lesson plans.
- Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.
- Interpreted general objectives, laws, policies and procedures concerning Special Education program.
- Collaborated with social workers to help students grow in social and emotional capacities.
- Consulted with teachers and parents to gain in-depth understanding of students.
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
Behavior Therapist
RUSH Kids Pediatric Therapy Center
La Grange, Illinois
08.2022 - Current
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally and consistently.
- Developed patient remediation in established deficit areas to support targeted treatment goals.
- Provided balanced developmental and academic curricula for students, nurturing personal progress in treatment areas.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Gathered, organized and modeled data with DTT, Errorless, and Error Correction strategies.
- Maintained neutrality when supporting patients despite difficult behavior.
- Observed and provided ABA treatment for up to 4 differentiated client caseloads concurrently.
Special Education Instructional Aide
AERO Cooperative Educational Center
Burbank, Illinois
06.2022 - 07.2022
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Collaborated with teachers to help with classroom and workload management.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Alerted instructor to student behavior or issues requiring intervention.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Device Repair Technician/Customer Sales Representative
Batteries Plus Bulbs
Tempe, AZ
01.2019 - 06.2022
- Upselling and cross-selling
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Staff training and motivation
- Opening and closing procedures
- Resolved concerns with products or services to help with retention and drive sales.
- Calm and level-headed under duress
- Quick problem solver, Recorded completed repairs, all further repairs required and parts to be ordered on service call tickets
- Collaborated on repairs to complete and finish work orders on schedule
- Studied and inspected equipment functionality to appropriately plan repairs and maintenance
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Educated customers on special pricing opportunities and company offerings
- Upheld strict quality control policies and procedures during customer interactions
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Emphasized product specifications to meet customer needs.
- Maintained and managed customer files and databases.
- Planned and implemented effective planogram-based displays to boost company sales at retail stores.
- Worked independently with minimal supervision.
- Exceptional computer skills
- Contributed to company revenue by securing $1,000,000 in product sales over 9 year period
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Certified Nursing Assistant
AMITA Health Adventist Medical Center La Grange
LaGrange, IL
08.2018 - 01.2019
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- Maintained best-in-class standards for individualized care in 20 bed unit by continuously checking in with patients and families and quickly providing care.
Licensed Sales Producer
Allstate Insurance Co
02.2017 - 11.2018
- Upsold products to policyholders and potential new clients
- Offered policy guidance and management to promote asset protection
- Explained coverage options to potential policyholders, answering questions or concerns
- Monitored clients' insurance coverages to ensure changing needs were met
- Utilized targeted email campaigns and cold calling to increase revenue
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Collected premiums on or before effective date of coverage
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
Education
M.S. With A Specialization In Behavior Analysis - Special Education
Northern Illinois University
DeKalb, IL 08.2023 - Current
Bachelor of Science - Elementary and Special Education
Northern Arizona University
Flagstaff, AZ 08.2020 - 12.2022
Associate Of Arts - Education
Glendale Community College
Glendale, AZ 01.2019 - 12.2019
Skills
Applied Behavior Analysis
Conflict Resolution Techniques
Data Tracking & Analysis
Diagnostic Testing
Soldering Expertise
Voltage Meter Utilization
Parts Inventory Management
Component Replacement
Certification
Professional Educators License, Illinois State Board of Education - January 2023
Timeline
Special Education Classroom Assistant
Chicago Public Schools
12.2023 - Current
M.S. With A Specialization In Behavior Analysis - Special Education
Northern Illinois University
08.2023 - Current
Device Repair Technician/Sales Associate
Batteries Plus Bulbs
06.2023 - Current
Learning Behavior Specialist
Chicago Public Schools-Audubon Elementary School
03.2023 - 12.2023
Professional Educators License, Illinois State Board of Education - January 2023
01-2023
Learning Behavior Specialist I, Illinois State Board of Education - January 2023
01-2023
Behavior Therapist
RUSH Kids Pediatric Therapy Center
08.2022 - Current
Special Education Instructional Aide
AERO Cooperative Educational Center
06.2022 - 07.2022
Bachelor of Science - Elementary and Special Education
Northern Arizona University
08.2020 - 12.2022
Device Repair Technician/Customer Sales Representative
Batteries Plus Bulbs
01.2019 - 06.2022
Associate Of Arts - Education
Glendale Community College
01.2019 - 12.2019
Certified Nursing Assistant
AMITA Health Adventist Medical Center La Grange
08.2018 - 01.2019
Licensed Sales Producer
Allstate Insurance Co
02.2017 - 11.2018