Alexander Gonzalez
Bolingbrook
Summary
Detail-oriented professional with a strong background in restaurant operations. Known for effective communication and teamwork, consistently ensuring a pleasant dining experience while maintaining high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Magogrill
Bolingbrook
09.2025 - Current
- Greeted customers warmly and provided menu recommendations.
- Took accurate food and drink orders from guests.
- Served food and beverages promptly to tables.
- Assisted in setting up and clearing tables efficiently.
- Collaborated with kitchen staff to ensure timely service.
- Handled customer inquiries and resolved issues professionally.
- Processed payments and managed cash register transactions smoothly.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Restaurant Busser
Magogrill
Bolingbrook
10.2023 - Current
- Maintained cleanliness of dining area and ensured tables were properly set.
- Removed used dishes and utensils from tables to streamline service flow.
- Organized dining supplies and maintained inventory for efficient operations.
- Responded to customer requests and ensured a pleasant dining experience.
- Assisted in training new bussers on cleaning procedures and restaurant protocols.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Monitored dining area for cleanliness, addressing any issues proactively.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Ensured that all areas were properly sanitized at the end of each shift.
Server
Pier 9
Bolingbrook
12.2025 - 05.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer complaints swiftly to maintain satisfaction levels high.
- Managed food and beverage orders efficiently for diverse clientele.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of tables and dining areas consistently.
- Assisted in training new servers on restaurant protocols and service standards.
- Handled cash transactions accurately and processed payments promptly.
- Upsold menu items to enhance guest dining experiences effectively.
Education
High School Diploma -
Bolingbrook Highschool
Bolingbrook, IL05-2026
Skills
- Food safety practices
- Sanitation practices
- Order management
- Inventory organization
- Customer service
- Conflict resolution
- Complaint resolution
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Problem-solving
Languages
Spanish
Professional
Timeline
Server
Pier 9
12.2025 - 05.2026
Restaurant Waiter
Magogrill
09.2025 - Current
Restaurant Busser
Magogrill
10.2023 - Current
High School Diploma -
Bolingbrook Highschool