Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase productivity.
- Stock and maintain shelves and their cleanliness.
- Assist guest in answering questions regarding items in the department.
- Activate new phone services or transfer existing services to new phones for guests.
- Assist in other departments when requested.
- Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
- Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
- Led a team of deli associates, fostering teamwork and improving overall productivity levels.
- Looked over the closing procedure of the department and made sure everything was in order for the morning shift.
- Maintained a clean and organized store environment for optimal shopping experience.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintenance and repairs
Creative Problem-solving
Customer service
Creativity
- Graduated High School with honors
- Put out a fire in the Deli's Kitchen, and prevented other fires.