Alexa Kray
St Charles
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. . Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
First Watch Daytime Cafe
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Event Server
Alter Brewing + Kitchen
10.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Consultant
Northern Illinois University
01.2022 - 05.2022
- Marketing Consultation through NIU for Ultrasonic Power Corporation
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Catering Manager/ Server
Oak + Swine
10.2019 - 10.2021
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Designed catering packages to increase sales and customer experience.
Education
Business Administration
Northern Illinois University
High School Diploma -
Kaneland High School
05.2017
Skills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Sales expertise
- Food safety practices
Timeline
Server
First Watch Daytime Cafe
08.2023 - Current
Consultant
Northern Illinois University
01.2022 - 05.2022
Server/Event Server
Alter Brewing + Kitchen
10.2021 - 08.2023
Catering Manager/ Server
Oak + Swine
10.2019 - 10.2021
High School Diploma -
Kaneland High School
Business Administration
Northern Illinois University
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