Alexa Kloska
Lockport
Summary
Self starter in the market for an opportunity that presents growth. I have excellent skills in regards to admin & sales. I strive to work with wonderful people and scale within the company.
Overview
10
10
years of professional experience
Work History
Server, Bartender, & Event Ambassador
Puttshack
08.2023 - Current
- Excellent teamwork & communication.
- Provide outstanding guest service to ensure satisfaction and create & maintain longtime customers.
- Assist in training new servers.
Account Manager
Griffin Greenhouse Supplies Inc.
04.2021 - 08.2023
- Responsible for billing & general account maintenance for our #1 customer & #1 sales rep in the company.
- Built relationships with multiple vendors and sales leaders to ensure financial success for the company.
- Lead trainer for newly onboarded and cross-trained employees.
Account Manager
State Farm Agency
09.2019 - 04.2021
- Responsible for telemarketing & meeting clients’ needs by providing products / solutions tailored to their specific demands.
- Meet daily, weekly, and monthly quotas
- Maintain exceptional customer service and positive attitude.
Server
Jameson's Pub
11.2015 - 09.2019
- Internal promotion from Hostess to Server.
- Skilled in upselling & high volume sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Patient Service Representative
Progressive Surgical Associates
12.2014 - 12.2015
- Making patients' appointments
- Answering incoming phone calls
- Using computer technology to import patient information
Education
Associate's Degree - Business Administration
Joliet Junior College
Joliet, IL12.2019
Skills
- 9 years in a Customer Service & Guest Facing environment
- 3 years in Sales & Account Management
- Strong background in training and development of fellow associates
- Communication & Culture forward
- Personal Accountability
- Profound Organizational Dexterity
Additional Information
- References Available Upon Request
Timeline
Server, Bartender, & Event Ambassador
Puttshack
08.2023 - Current
Account Manager
Griffin Greenhouse Supplies Inc.
04.2021 - 08.2023
Account Manager
State Farm Agency
09.2019 - 04.2021
Server
Jameson's Pub
11.2015 - 09.2019
Patient Service Representative
Progressive Surgical Associates
12.2014 - 12.2015
Associate's Degree - Business Administration
Joliet Junior College
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