Alexa Feela, LCSW
Chicago
Summary
Energetic, self-directed Social Worker who utilizes a strengths-based, trauma-informed approach to care.
Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader, Community Support Team
Thresholds
Chicago, IL
08.2022 - Current
- Leads a team of 3-6 staff in providing clinical services to members with severe mental illness living in the community or transitioning into the community from a SMHRF
- Collaborates with medical and psychiatric providers at hospitals and clinics to ensure members receive quality services and follow-up
- IMCANS certified, completes and reviews IMCANS monthly
- Medication management delivers medication to members weekly, collaborates with doctors and pharmacy for medication refills and accuracy
- Oversees clinical staff and participates in providing outreach, case management, social, vocational, education, physical well-being, and residential services and programming
- Maintains the quality, validity and confidentiality of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assures that all assigned documentation is completed accurately, on time and is organized in a systematic manner
Senior Housing Case Manager
Inspiration Corporation
Chicago, IL
02.2022 - 06.2022
- Continue all Housing Case Manager tasks
- Assist with program audits, annual paperwork reviews, and the training of new team members
- Establish and expand partnerships with other service providers
- Completed data quality assurance through running reports and updating data spreadsheets to ensure reports to the Development team and All Chicago are accurate
Housing Case Manager
Inspiration Corporation
Chicago, IL
08.2020 - 01.2022
- Provide supportive case management services to 23 households in a Permanent Supportive Housing Program for people with disabilities
- Support participants through lease renewal and/or moving process, including landlord mediation to resolve any housing conflicts
- Provide supportive case management, including working on participant goals and the coordination of services, such as regular communication with mental health teams, coordinating childcare, securing college scholarships, coordinating medical care, etc.
- Provide crisis intervention services and coordination of mental health support for individuals with serious mental illnesses
- Complete administrative tasks in a timely manner including use of ServicePt case note system, All Chicago HMIS system, annual paperwork, and assistance with data reports
- Participate in Housing Engagement Committee to help plan team events and build team rapport
MSW Intern
North Shore Senior Center
Niles, IL
09.2019 - 04.2020
- Managed caseload of 10 new participants a month, with follow-up services for previous month's participants
- Conducted biopsychosocial assessment and developed a person-centered plan of care during home visits which determine older adult’s eligibility for in-home services, with maintenance of communication with in-home service provider and participants post-assessment
- Co-facilitated weekly support group for individuals who are hard of hearing
MSW Intern
Heartland Alliance: Refugee and Immigrant Community Services
Chicago, IL
09.2018 - 05.2019
- Co-managed caseloads of refugees prior, during, and post-resettlement to the U.S. through intensive case management services such as coordination of housing, home visits, money management, job preparation, and orientation to and assistance with managing the healthcare system and public benefits
- Advocated for participants access to systems through accompaniment to public benefits agencies and healthcare offices, as well as educating their staff on the rights of refugees access to their services and translation
Education
Masters of Social Work - Mental Health Concentration
UIC: Jane Addams College of Social Work
Chicago, IL05.2020
Bachelor of Arts - Psychology, Social Welfare & Social Justice
Marquette University
Milwaukee, WI05.2018
Skills
- Motivational Interviewing
- Crisis Intervention
- Medication Management
- Harm Reduction
- Integrated Dual Disorder Treatment
- IMCANS certified
- Case Management
- Advocacy
Accomplishments
LCSW
Certification
- LCSW
- SOAR Certified- May 2021
- Kott Gerontology Institute Scholar, 2019-2020
- Summer Scholar ENGAGE-IL SLIG, 2019
Timeline
Team Leader, Community Support Team
Thresholds
08.2022 - Current
Senior Housing Case Manager
Inspiration Corporation
02.2022 - 06.2022
Housing Case Manager
Inspiration Corporation
08.2020 - 01.2022
MSW Intern
North Shore Senior Center
09.2019 - 04.2020
MSW Intern
Heartland Alliance: Refugee and Immigrant Community Services
09.2018 - 05.2019
Bachelor of Arts - Psychology, Social Welfare & Social Justice
Marquette University
Masters of Social Work - Mental Health Concentration
UIC: Jane Addams College of Social Work