Alex Wehrle
Westchester
Summary
Detail-oriented Neurobiology graduate with hands-on research in cellular biology, imaging, and cognitive science. Expertise in translating complex concepts, solving technical challenges, and fostering collaborative relationships. Committed to advancing knowledge in science and engineering through rapid learning and effective application in research and educational settings.
Overview
8
8
years of professional experience
Work History
Full Time Substitute Teacher K-8
La Grange School District 102
La Grange
01.2024 - Current
- Delivered pre-planned curricula across 6+ schools for core subjects including STEM, adapting teaching methods to diverse learning styles to enhance student engagement and knowledge retention.
- Managed classroom dynamics for groups of 20-30+ students, enforcing policies and fostering a structured, respectful, and productive learning environment to support effective learning outcomes.
Server
Cooper’s Hawk Winery
Downers Grove
01.2022 - 01.2023
- Streamlined customer service workflows in high-volume environment, managing order-taking, payment processing, and issue resolution to enhance table turnover.
- Addressed client concerns with calmness and empathy, transforming negative situations into positive outcomes, contributing to higher customer satisfaction scores.
Barista
Starbucks Corporation
Hinsdale
01.2020 - 01.2022
- Demonstrated ability to excel in a customer service-oriented role and maintain a fast-paced environment.
- Effectively communicated with coworkers and kitchen staff to ensure smooth operations.
- Monitored inventory levels and alerted management to supply shortages for timely restocking.
Technical Support Analyst
Paragon Mobile Inc.
01.2018 - 01.2020
- Processed 3,800+ support requests for technical assistance, addressing issues from app logins to building-wide integrations.
- Developed 40+ unique support documents, empowering user community to enhance skills, utilize system features, and resolve issues independently.
- Escalated 30+ large-scale bugs to development team and trained 5 new team members on support protocols.
Education
Bachelor of Science - Neurobiology
University of Wisconsin-Madison
Madison, WI05-2018
Skills
- Curriculum Delivery
- Differentiated Instruction
- Classroom Management
- Student Engagement
- STEM Education
- Training & Development
- Data Collection
- Experimental Design
- Statistical Analysis
- Technical Support
- Troubleshooting
- Technical Documentation
- Process Improvement
- Inventory Management
- PCR
- Flow Cytometry
- Training & Development
Core Competencies
Curriculum Delivery, Differentiated Instruction, Classroom Management, STEM Education, Student Engagement, Data Collection, Experimental Design, Statistical Analysis, PsychoPy, PCR, Flow Cytometry, Technical Documentation, Technical Support, Troubleshooting, Inventory Management, Process Improvement, Training & Development
Timeline
Full Time Substitute Teacher K-8
La Grange School District 102
01.2024 - Current
Server
Cooper’s Hawk Winery
01.2022 - 01.2023
Barista
Starbucks Corporation
01.2020 - 01.2022
Technical Support Analyst
Paragon Mobile Inc.
01.2018 - 01.2020
Bachelor of Science - Neurobiology
University of Wisconsin-Madison