Angelina Brewer
Addison
Summary
Developed key transferrable skills in fast-paced, high-volume environment, including inventory management and logistics coordination. Demonstrates ability to work efficiently both independently and as part of team, ensuring accurate and timely completion of tasks. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills. Seeking to transition into new field where these skills can contribute to operational success.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Nordstrom
06.2024 - Current
- Operated warehouse equipment to efficiently process incoming and outgoing shipments.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center..
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Learned and adapted quickly to new technologies and software for order management.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Sales Associate
Saks OFF 5TH
11.2022 - 08.2024
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed point-of-sale transactions accurately and efficiently, ensuring customer satisfaction.
- Maintained visual merchandising standards, driving engagement and sales potential.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Merchandise Associate
Gap Outlet
08.2023 - 04.2024
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Operated cash registers, processed transactions, and handled customer inquiries efficiently.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns rapidly.
Customer Service Representative
Home Goods
08.2021 - 08.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining professional demeanor under pressure.
- Trained new team members on company policies, procedures, and customer service best practices.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Golder College Prep
ChicagoNo Degree - Medical Assistant
College of DuPage
Glen Ellyn, IL11-2027
Skills
- Teamwork and collaboration
- Willing to learn
- Team leadership
- Customer service
- Time management
- Friendly and courteous
- Issue resolution
- Excellent communication
- Detail-oriented
- Shipment packing
- Attention to detail
- Punctual and reliable
Timeline
Fulfillment Associate
Nordstrom
06.2024 - Current
Merchandise Associate
Gap Outlet
08.2023 - 04.2024
Sales Associate
Saks OFF 5TH
11.2022 - 08.2024
Customer Service Representative
Home Goods
08.2021 - 08.2022
High School Diploma -
Golder College Prep
No Degree - Medical Assistant
College of DuPage
Similar Profiles
Carla JeanCarla Jean
Nordstrom Ebar Artisan Coffee at NordstromNordstrom Ebar Artisan Coffee at Nordstrom
Theandra WillisTheandra Willis
Assistant Manager at NordstromAssistant Manager at Nordstrom
Aaron MeyersAaron Meyers
Retail Stock & Fulfillment Associate at NordstromRetail Stock & Fulfillment Associate at Nordstrom
NICO CIDNICO CID
Asset Protection Agent at NordstromAsset Protection Agent at Nordstrom
Denise AcostaDenise Acosta
Adult Caregiver at Assisting HandsAdult Caregiver at Assisting Hands