Alex Sanchez
Ingleside
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, excelling in customer service and attention to detail. Skilled in relationship building and planning, consistently achieving high satisfaction ratings. Fluent in English and Spanish, adept at learning quickly and handling complex tasks efficiently. Demonstrated ability to exceed quality goals, enhancing customer experiences.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
05.2022 - 12.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Service Aide
Libertyville Manor Extended Care
10.2020 - 08.2021
- Collaborated with team members to ensure seamless service delivery and high-quality customer experiences.
- Assisted with feeding residents and moving them from point A to point B
- Distributed any mail or any other personal items dropped off by families for the residents
- Perform several rounds to ensure the residents were okay and were not in need of anything
- End of shifts cleaned up any devices or instruments used including wheelchairs
Education
Associate of Arts - Pre-Dentistry
College of Lake County
Grayslake, ILHigh School Diploma -
Grant Community Highschool
Fox Lake, IL05-2021
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Heavy lifting
- Fast learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
05.2022 - 12.2024
Service Aide
Libertyville Manor Extended Care
10.2020 - 08.2021
Associate of Arts - Pre-Dentistry
College of Lake County
High School Diploma -
Grant Community Highschool
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