Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Nicastro

Algonquin,IL

Summary

I am a hardworking and adaptable individual with experience in marketing, sales, golf, and the restaurant industry. I’m a fast learner, fluent in Spanish, and bring cross-cultural experience from growing up in Mexico. I have a strong work ethic, work well with people, and possess a solid foundation in digital marketing and social media promotion.

Overview

6
6
years of professional experience

Work History

Sales and Marketing Intern

Oxerra Americas
01.2025 - 03.2025
  • Assisted in developing marketing materials to enhance brand visibility and engagement.
  • Conducted market research to identify trends and consumer preferences for targeted campaigns.
  • Supported sales team with lead generation efforts through social media and email outreach.
  • Collaborated on digital marketing initiatives, including content creation for social media platforms.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Placed multiple orders for delivery to customers.
  • Utilized specialized software to capture and process data.
  • Collaborated with cross-functional teams to develop and implement market research strategies.

Golf Caddy

Crystal Lake Country Club
05.2025 - Current
  • Assisted golfers with course navigation and club selection to enhance gameplay experience.
  • Maintained awareness of course conditions and provided real-time updates to players.
  • Supported players by carrying golf bags, ensuring equipment was organized for efficient play.
  • Communicated effectively with players to understand preferences and optimize caddy services.
  • Developed strong customer service skills through interaction with diverse clientele on the golf course.
  • Enhanced golfer experience by providing accurate yardage information and club recommendations.
  • Developed strong relationships with members through exceptional customer service, ensuring repeat business.
  • Supported golfer performance with expert advice on shot strategies and course conditions.

Intern

Rational
06.2022 - 08.2022
  • Acquired proficiency in new software for order entry and data management.
  • Reported concerns to supervisor for resolution.
  • Picked parts and made sure they were ready for shipping.
  • Resolved issues to meet customers requirements.
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
  • Worked well well in a team environment as well as independently.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Accepted instruction from management regarding assignments and tasks.
  • Developed essential skills and techniques through diligent practice.


SAS Retail

Retail Merchandising Service
06.2020 - 08.2020
  • Worked with off-site locations to find desired items for customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Stocked, replenished and organized inventory, completing tasks faster than average associates.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Restaurant Busser

Sammy's Mexican Bar and Grill
11.2019 - 01.2020
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Backed up cashier staff to process customer orders and payments.

Education

Bachelor of Science - Marketing

Bradley University
Peoria, IL
12-2024

Jacobs High School
Algonquin, IL
05.2020

Skills

  • Time management
  • Regulatory compliance
  • Quality control
  • Leadership experience
  • Customer assistance
  • Team building
  • Problem resolution
  • Customer service
  • Organization
  • Relationship building
  • Strong work ethic
  • Teamwork and collaboration

Languages

Spanish

Timeline

Golf Caddy

Crystal Lake Country Club
05.2025 - Current

Sales and Marketing Intern

Oxerra Americas
01.2025 - 03.2025

Intern

Rational
06.2022 - 08.2022

SAS Retail

Retail Merchandising Service
06.2020 - 08.2020

Restaurant Busser

Sammy's Mexican Bar and Grill
11.2019 - 01.2020

Bachelor of Science - Marketing

Bradley University

Jacobs High School
Alex Nicastro