ALEX MIGUEL MONTES DE OCA
Waukegan
Summary
Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
Waukegan
09.2023 - 01.2025
- Identified discrepancies between physical count and computer data.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assembled orders according to customer requests.
- Organized inventory by placing items in designated areas within the warehouse space.
- Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
- Operated pallet jacks to move skids throughout the warehouse facility.
Server
Michoacana Ice Cream
Waukegan
05.2020 - 08.2022
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
Golf Caddy
Glen Flora Country Club
Waukegan
04.2016 - 01.2022
- Cleaned golf carts, clubs and golf balls
- Assisted golfers with decision-making strategy and course analysis
- Calculated yardage and reported to golfers
- Maintained tact and professionalism in high-pressure situations
Education
High School Diploma -
Waukegan High School
Waukegan, IL06.2021
Skills
- Safety Inspections
- Customer Service
- Teamwork and Collaboration
- Flexible Schedule
- Recordkeeping and Reporting
- Time Management
Timeline
Warehouse Worker
Amazon
09.2023 - 01.2025
Server
Michoacana Ice Cream
05.2020 - 08.2022
Golf Caddy
Glen Flora Country Club
04.2016 - 01.2022
High School Diploma -
Waukegan High School