Alex Lahood
Washington,IL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier, Cook, Cleaner
Taco John's
04.2024 - 05.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Complex Cleaner (inside and Out)
Private Cleaning Business
01.2019 - 06.2021
- Enhanced tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Resolved tenant disputes professionally and amicably, maintaining good relationships while upholding community standards and policies.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
- Developed and implemented comprehensive cleaning plan for entire building.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Supervised supplies in inventory and submitted reorder requests.
Cashier, Cook, Drink Maker, Cleaner
Dunkin'
02.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Increased drink sales by effectively promoting seasonal and specialty beverages to customers.
- Assisted in training new employees on drink recipes, techniques, and customer service best practices.
Education
high school graduate -
WCHS
Washington, IL05.2018
CNA - Medical
I.C.C College
East Peoria, ILSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Cash Register Operation
- Professionalism and Courtesy
- Issue Resolution
Acknowledgements
Although I may not have a generous amount of career related accolades I can say that I’m very good with people and can get along with anyone. If there was ever a conflict I’m good at peacefully deescalating things not only fully keeping my composure but also addressing things in a way that calms others down.
Occupation
unemployed
Timeline
Cashier, Cook, Cleaner
Taco John's
04.2024 - 05.2024
Complex Cleaner (inside and Out)
Private Cleaning Business
01.2019 - 06.2021
Cashier, Cook, Drink Maker, Cleaner
Dunkin'
02.2016 - 05.2018
high school graduate -
WCHS
CNA - Medical
I.C.C College
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