Alex Kristalidis

As an Assistant Manager, I was responsible for opening and closing the store, often managing operations independently. My opening duties included caring for outdoor plants, setting up seating for customers, and ensuring all equipment, such as the hot chocolate, caramel, and peanut butter machines, as well as soft serve machines, were operational. I also ensured the store was fully stocked with toppings and prepared fresh baked goods, including brownies, vegan brownies, cupcakes, and muffins, all made from scratch. Additionally, I made hot chocolate and provided complimentary cold water to enhance the customer experience.

Customer satisfaction was a top priority, and I consistently ensured that every guest left the store 110% satisfied, creating a welcoming environment to encourage repeat visits. I also managed inventory, retrieving ice cream tubs from the freezers when stock was low and organizing the freezers to improve efficiency. During slower periods, I would clean and sanitize equipment, lids, and utensils, and perform housekeeping tasks, including sweeping, mopping, and taking out the trash.

Additionally, I demonstrated a strong work ethic by consistently volunteering to cover extra shifts and contribute to the store's overall success.

During my two years at Walmart, I began as an Overnight Stocker, responsible for managing multiple pallets and ensuring the timely organization and cleanliness of my department before the morning shift arrived. Two months later, I transitioned to the Second Shift, where my duties expanded to unloading one to two trucks per day, stacking and organizing pallets, and working in the freezer section. I also took on the responsibility of returning misplaced items to their proper locations and pushing carts, regardless of weather conditions or store traffic.

I consistently demonstrated flexibility and commitment by staying overtime as needed and assisting managers with store projects. To enhance my contribution, I obtained forklift certification, allowing me to support the team in tasks that required moving large items or filling in when a manager was unavailable. I consistently strived to go above and beyond in my role, always seeking opportunities to improve processes and contribute to the overall success of the company.

RC Mechanic & Sales Associate
Chicagoland Toys & Hobbies

• Diagnosed and repaired a wide range of broken RC vehicles, performing detailed inspections to identify issues and restore functionality.
• Conducted daily tests on RC vehicles to ensure optimal performance and quality before sales to customers.
• Evaluated and tested various vehicle parts for performance improvements, contributing to product optimization.
• Supported store operations as a stocker, janitor, and cashier, ensuring smooth and efficient day-to-day activities.
• Delivered exceptional customer service by maintaining a positive attitude, ensuring customer satisfaction, and consistently going above and beyond to meet customer needs.
• Demonstrated strong teamwork, communication, and problem-solving skills, contributing to a positive store environment and maintaining a high level of professionalism at all times.