Alejandro Vargas
Mokena
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Jewel Osco, excelling in data entry and customer service. Recognized for enhancing patient satisfaction through effective communication and meticulous attention to detail. Skilled in problem-solving and inventory management, ensuring compliance and operational efficiency in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Jewel Osco
02.2024 - Current
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Processed prescription orders using pharmacy management software for accuracy and compliance.
- Educated patients on medication usage, side effects, and storage instructions.
- Collaborated with healthcare professionals to resolve medication-related issues promptly.
- Maintained cleanliness and organization of pharmacy workspace to uphold safety standards.
- Monitored expiration dates of medications, facilitating timely disposal of outdated stock.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Crew Trainer
McDonald's
05.2021 - 02.2024
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and quality control measures.
- Facilitated team meetings to discuss performance goals and operational improvements.
- Monitored crew performance, providing feedback to enhance efficiency and productivity.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Engineering
Joliet Junior College
Joliet, ILHigh School Diploma -
Lincoln Way West
New Lenox, IL05.2024
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Pharmacy Technician
Jewel Osco
02.2024 - Current
Crew Trainer
McDonald's
05.2021 - 02.2024
Engineering
Joliet Junior College
High School Diploma -
Lincoln Way West