Alejandro Munoz
Chicago
Overview
1
1
Certification
9
9
years of professional experience
Work History
Coach
Hoopademix Basketball
Chicago
08.2018 - Current
- Cultivated a culture of hard work and dedication among children ages 8-13 from diverse backgrounds.
- Create efficient daily practice schedules that fully utilize time slots of practices and maximize player growth and potential.
- Positively impact players' lives off the court by using basketball to teach life lessons.
- Coached players to win multiple AAU tournament wins.
Salesperson
2020 companies
Chicago
05.2026 - 07.2026
Salesperson
2020 companies
Chicago
04.2026 - 06.2026
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Engaged customers in social conversations to create a welcoming environment. with customers to provide friendly atmosphere and smooth shopping experience.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Sales Representative
Ripple Fiber
Illinois
01.2026 - 03.2026
- Canvassed assigned territories to generate orders, increasing product visibility and customer engagement.
- Canvassed assigned territories to generate orders and promote the product.
- Generated leads for follow-up, successfully attracting potential customers to consider switching to our product.
- Ranked among top sales representatives in February, contributing to overall sales growth.
Security
SCIS Air Security Corporation
Chicago
06.2025 - 01.2026
- Obtained certification to operate vehicles on O'Hare airfield
- Inspected delivery trucks for contraband prior to loading, enhancing security measures.
- Increased system security and performance with proactive changes.
Barista
Misericordia hearts and flour cafe
Chicago
10.2023 - 05.2025
- Assisted customers with menu selections and provided excellent service.
- Prepared espresso drinks following standard recipes and customer preferences.
- Ground beans for espresso shots according to individual customer specifications.
- Operated coffee brewing equipment and ensured proper maintenance.
- Maintained cleanliness of the café, including workstations and dining areas.
- Ground fresh coffee beans to ensure quality espresso preparation for espresso shots according to individual customer specifications.
Driver
A.H. MANAGEMENT GROUP
Chicago
04.2022 - 10.2023
- Stocked truck with vending supplies and delivered to accounts across Chicago and Milwaukee, ensuring timely service.
- Restocked vending machines at various accounts to maintain service. and markets at the various accounts.
- Conducted regular inventories to track stock levels, ordered supplies when needed.
- Created and/or maintained great relationships with accounts.
- Collected and managed cash from accounts, ensuring accurate financial transactions.
Assistant Manager
Hope athletic center
Chicago
03.2021 - 03.2023
- Ensured venue readiness for events, prepping for daily activities.
- Oversaw events aligned with clients' needs while ensuring adherence to venue policies and procedures.
- Conducted inventory of facility supplies and managed orders when necessary.
- Developed strong relationships with visitors and potential clients, enhancing customer engagement and satisfaction.
Parts Driver/ writer
McGrath Acura of Morton Grove
Chicago
09.2020 - 04.2021
- Sorted orders, loaded onto truck, and delivered to shops and dealerships, ensuring timely receipt of necessary parts.
- Created delivery schedule and optimized route to guarantee on-time completion of all deliveries.
- Collaborated with mechanics and customers to accurately identify and order necessary parts for repairs.
Crew Member/Delivery Driver
Dunkin' Donuts
Chicago
08.2018 - 09.2020
- Delivered supplies to multiple stores across city, ensuring timely availability of products.
- Operated cash register and assisted customers with orders while upselling products and offering new seasonal choices.
- Prepared and handled food and drinks in timely matters.
- Resolved customer complaints, enhancing overall customer satisfaction.
- Proficiently sorted and stocked weekly shipments.
- Processed significant cash deposits daily to make daily bank deposits.
Store Associate
Marshall's
Chicago
10.2017 - 01.2018
- Responded to telephone inquiries, delivering quality service to enhance customer satisfaction.
- Engaged customers to identify needs and provide tailored product recommendations through technical selling skills and product knowledge.
- Assisted customers by actively engaging them in product discussions at the sales floor. to provide them what they need in terms of product and quality services by demonstrating technical selling skills and product knowledge.
Volunteer
Homes for Hope, Chicago Hope Academy
03.2015
- Collaborated with team to plan out home building.
- Effectively built four houses in a week in Mexico for families in need.
- Built frames for the houses, sanded and put up drywall amongst other physical demands.
Education
High school or equivalent -
Carthage College
Skills
- Sports Coaching
- Box truck
- Restaurant experience
- Closing sales
- Cash register
- Shipping & receiving
- Typing
- Cash handling
- Inventory management
- Outside sales
- Stocking
- Delivery driver experience
- Upselling
- Retail sales
- Self-directed training
- Merchandising
- Food service
- POS
- Driving
- Time management
- Communication skills
- Client retention strategies
- Order picking
- Organizational skills
- Customer service
- Retention improvement
- Leadership skills
- Product presentation
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Salesperson
2020 companies
05.2026 - 07.2026
Salesperson
2020 companies
04.2026 - 06.2026
Sales Representative
Ripple Fiber
01.2026 - 03.2026
Security
SCIS Air Security Corporation
06.2025 - 01.2026
Barista
Misericordia hearts and flour cafe
10.2023 - 05.2025
Driver
A.H. MANAGEMENT GROUP
04.2022 - 10.2023
Assistant Manager
Hope athletic center
03.2021 - 03.2023
Parts Driver/ writer
McGrath Acura of Morton Grove
09.2020 - 04.2021
Coach
Hoopademix Basketball
08.2018 - Current
Crew Member/Delivery Driver
Dunkin' Donuts
08.2018 - 09.2020
Store Associate
Marshall's
10.2017 - 01.2018
Volunteer
Homes for Hope, Chicago Hope Academy
03.2015
Driver's License
High school or equivalent -
Carthage College