Alejandro Montoya
Chicago
Summary
Well established laborer in customer service and team navigation. Demonstrates good preparation along with good communication skills. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Ramp Agent
AGI
05.2022 - 01.2024
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Crew Member
McDonald's
06.2017 - 02.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Usher
Safety Service Systems Inc.
09.2016 - 05.2017
- Provided guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Education
Associate of Science - Engineering
City Colleges of Chicago
Chicago, IL12-2026
High School Diploma -
Chicago, IL06-2018
Skills
- Problem-solving
- Critical thinking
- Customer service
- Flexible schedule
- Security awareness
- Labeling and boxing
- Data entry
- Heavy lifting
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
AGI
05.2022 - 01.2024
Crew Member
McDonald's
06.2017 - 02.2018
Usher
Safety Service Systems Inc.
09.2016 - 05.2017
Associate of Science - Engineering
City Colleges of Chicago
High School Diploma -
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