Arlene Bahena
Chicago
Summary
Dynamic business professional recognized for exceptional administrative excellence and a strong commitment to customer service. Proven success in managing reception duties with precision, facilitating seamless daily operations, and enhancing client satisfaction. Skilled in thriving in collaborative environments and effectively adapting to evolving demands, showcasing robust multitasking and problem-solving abilities. Committed to contributing to team success and driving organizational efficiency through proactive support and strategic thinking.
Overview
8
8
years of professional experience
Work History
Receptionist
Bridgeview Chiropractic Center
Bridgeview, IL, USA
06.2023 - Current
- Manage daily front-desk operations, delivering clear and professional communication in a high-volume environment
- Oversee patient communications across phone, email, and in-person interactions
- Support billing processes and respond to patient inquiries regarding payments and insurance
- Managed office social media accounts, creating and editing content to increase engagement and visibility
- Edited short-form video content and applied engagement strategies to improve audience interaction
- Represented the organization at marketing and community outreach events, engaging with potential clients
- Coordinated scheduling and maintained accurate records using MediSoft and ChiroTouch
Sales Associate
Bath & Body Works
Oak Lawn, IL, USA
08.2020 - 06.2023
- Delivered personalized customer service and communicated promotions effectively
- Supported store sales goals through product recommendations and customer engagement
- Processed online orders and ensured timely fulfillment
Cash Lead
Bath & Body Works
Oak Lawn, IL, USA
11.2022 - 02.2023
- Trained new employees on register operations and customer engagement standards
- Maintained accurate cash handling and monitored checkout efficiency
Children’s Librarian Assistant (Internship)
Chicago Public Library
Chicago, IL, USA
06.2018 - 08.2018
- Assisted in planning and leading educational programs for children
- Supported community engagement initiatives and literacy programs
Education
Bachelor of Business Management -
Saint Xavier University
Chicago, IL05-2026
Skills
- Effective organization skills
- Effective time management
- Effective communication skills
- Accurate data entry
- Customer engagement strategies
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Bridgeview Chiropractic Center
06.2023 - Current
Cash Lead
Bath & Body Works
11.2022 - 02.2023
Sales Associate
Bath & Body Works
08.2020 - 06.2023
Children’s Librarian Assistant (Internship)
Chicago Public Library
06.2018 - 08.2018
Bachelor of Business Management -
Saint Xavier University