Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Rios

Chicago

Summary

Dedicated Medical Assistant with over five years of experience at OSF Oncall Urgent Care, skilled in patient care and medical billing. Proven ability to multitask and maintain HIPAA compliance while ensuring a positive patient experience. Proficient in EMR systems and committed to delivering high-quality healthcare services.

Overview

17
17
years of professional experience

Work History

Medical Office Assistant

OSF Oncall Urgent Care
Oaklawn
03.2021 - Current

>Conduct self in a professional and empathetic manner when welcoming patients and secondary guests while building trust, comfort and understanding.

>Collect identification and payor related documentation, patient registration, and perform point of service collection.

>Measure and collect patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, and weight.

>Conduct hearing and vision screenings. Communicate the data and results to the patient.

>Collect and document in the patient medical record reason for visit and chief complaint, allergies, health history, and current medications for review by provider. Document all data accurately into the patient medical record.

>Prepare patients for examinations and procedures. Assist provider with patient care.

>At the direction and delegation of the provider, performs approved lab tests and diagnostic testing.

>Organize, schedule, and communicate primary care, specialist, and ancillary referrals to patients.

>Maintain patient care supplies and quality checks and assurances throughout the facility.

Medical Assistant

Chicagoland Complete Healthcare
Chicago, IL
08.2019 - 01.2021

>Assisted three doctors in a high-volume practice with exams and procedures

>EKG performance

>Administered pediatric and adult vaccines

>Obtain and record patient vitals

>Assist with phone calls, messages, and document calls

>EMR knowledge, including Microsoft programs

>Ensured the cleanliness, sanitation and maintenance of exam rooms and equipment

Medical Assistant

Foot Clinics
Chicago, IL
09.2008 - 09.2015

>More than 5 year experience working in health service providing facility.

>Ability to organize and prioritize, as well as presenting a caring attitude.

>Skilled in performing medical billing and coding procedures.

>Maintaining medical equipment and arranging prescription refills.

>Screening and directing calls

>Established assistance to three Podiatrist in a clinic setting.

>Rooming patients, X-rays, collecting vital signs and health histories.

>Assisted minor surgical procedures and prepare pathology specimen for pickup

>Handled prescribed medication and worked closely with the pharmacy

>Performed other duties as needed including verifying patient insurance eligibility and authorizations

>Equipment and supply maintenance

>Ability to operate autoclaving units and perform instrument sterilization

>Proficiently manage front office responsibilities, including scheduling and triage calls.

>Working knowledge of medical terminologies, with key focus on Podiatry terminology

Education

No Degree -

National Latino Educational Institute
Chicago, IL

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • HIPAA regulations
  • Attention to detail
  • Medical terminology
  • Positive attitude
  • Patient care
  • Team leadership
  • HIPAA compliance

Timeline

Medical Office Assistant

OSF Oncall Urgent Care
03.2021 - Current

Medical Assistant

Chicagoland Complete Healthcare
08.2019 - 01.2021

Medical Assistant

Foot Clinics
09.2008 - 09.2015

No Degree -

National Latino Educational Institute
Alejandra Rios