Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Alejandra Gonzalez Gil

Ingleside

Summary

Senior Certified Pharmacy Technician with extensive experience at Walgreens, excelling in medication management and inventory control. Ability to train staff effectively while ensuring compliance with pharmaceutical regulations. Adept at processing insurance claims and maintaining patient confidentiality, contributing to a streamlined pharmacy operation. Well versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
Hainesville
10.2023 - Current
  • Managed inventory by ordering, receiving, and organizing pharmaceutical supplies.
  • Operated pharmacy software to process prescriptions and manage patient records.
  • Maintained cleanliness and organization of the pharmacy work area for safety compliance.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Prepared and processed medical insurance claim forms and records.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Answered telephones to respond to questions or requests.
  • Oversaw the ordering, receiving, and storage of pharmacy inventory.
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Organized and maintained pharmacy area in accordance with established standards.

Customer Service Representative

Walgreens Boots Alliance
Fox Lake
07.2022 - 09.2023
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints promptly and effectively.
  • Educated customers on promotional offers and loyalty programs.
  • Maintained a clean and organized workspace for customer satisfaction.
  • Trained new staff on customer service protocols and procedures.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Fast Food Worker

Dunkin' Donuts
Fox Lake
01.2022 - 05.2022
  • Operated cash register and processed customer transactions accurately.
  • Maintained cleanliness of dining area and food preparation stations regularly.
  • Assisted in stocking inventory and ensuring product availability throughout shifts.
  • Followed food safety guidelines to ensure safe handling of all products.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Education

GED -

College of Lake County
Grayslake, IL
07-2022

Skills

  • Medication management
  • Pharmacy software
  • Inventory control
  • Insurance processing
  • Pharmaceutical regulations
  • Product knowledge
  • Order fulfillment
  • Staff training
  • Medication storage
  • Insurance billing
  • HIPAA compliance
  • Data entry

Languages

Spanish
Limited

Certification

  • Immunization Certified
  • PTCB Certification
  • CPR License

References

References available upon request.

Timeline

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
10.2023 - Current

Customer Service Representative

Walgreens Boots Alliance
07.2022 - 09.2023

Fast Food Worker

Dunkin' Donuts
01.2022 - 05.2022

GED -

College of Lake County

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Alejandra Gonzalez Gil