Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 10 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
8
8
years of professional experience
Work History
Office Coordinator
State of Illinois
10.2022 - Current
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between clients to manage office activities.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Facilitated a positive work environment by addressing employee concerns and providing support when needed.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Assigned as a TA Child Support Specialist for 11 months
Data Entry Clerk
Kane County Sheriff's Office
02.2017 - 10.2022
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Entered data into various computer systems accurately using Microsoft Office Suite.
Entered criminal warrants into L.E.A.D.S.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Maintained files, records, and chronologies of entry activities.
Verified data files prior to entry to maintain high data accuracy.
Checked for accuracy by verifying data and records.
Followed data entry protocols, rules and regulations.
Education
Bachelor of Arts - Criminal Justice
Aurora University
Aurora, IL
05-2012
Skills
Customer service
Mail handling
Bookkeeping
Data entry
Clear oral/written communication
Customer relations
Clerical support
Team bonding
Information protection
Detail Oriented
Accomplishments
Promoted for Temporary Assignment as a Child Support Specialist.