Outside of my work history, I have also been around computers and other technology since I was a kid I enjoy gaming on my PC I am very experienced with using, building, and repairing computers I have provided free technical support to streamers online for about a decade now Currently setting up and learning about dual PC setups for streaming purposes I also have experience recording, editing, and publishing both audio and video files
Alec Grabowski
Village of Lakewood
Summary
Hard worker, not afraid to work long hours. Receive excellent reviews for my timeliness and friendly attitude.
Overview
2027
2027
years of professional experience
Work History
Uber Eats Driver
Uber Eats
Algonquin, IL
2024 - Current
- Delivered food efficiently, ensuring timely arrival for customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with customers to confirm orders and address inquiries.
- Maintained cleanliness and organization of delivery equipment and vehicle.
- Adapted quickly to peak hours, managing multiple deliveries simultaneously.
- Enhanced customer experience through friendly interactions and professionalism.
Store Manager
Red Wing Shoes
McHenry, IL
2023 - 2024
- Managed daily store operations, ensuring high standards of customer service and product presentation.
- Implemented inventory management systems to optimize stock levels and reduce excess products.
- Developed marketing strategies to increase foot traffic and drive sales during peak seasons.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for improved results.
- Resolved customer complaints promptly, fostering a positive shopping experience and loyalty among customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Sales Associate
Red Wing Shoes
Crystal Lake, IL
2019 - 2023
- Worked primarily at the Crystal Lake store but also covered shortages at the McHenry and Sycamore stores
- In 2020 there was a company wide hack that resulted in our systems being shut down for 6 months. We effectively handled customers using a brannock device and hand written receipts while coordinating credit and debit purchases with our bank.
- Responded to customer inquiries, resolving issues and ensuring satisfaction.
- Conducted inventory counts, identifying discrepancies and maintaining accurate stock levels.
- Implemented promotional displays to increase product visibility and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Associate
Toys"R"Us
Algonquin, IL
2015 - 2018
- Assisted customers in product selection, providing exceptional service and support.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and enhance store performance.
Education
High School Diploma -
Glenbard West High School
Glen Ellyn, IL05-2012
Skills
- Customer service
- Problem-solving
- Time management
- Safe driving
- Multitasking
- Excellent communication
- Route planning
- Route navigation
Interests
Timeline
Uber Eats Driver
Uber Eats
2024 - Current
Store Manager
Red Wing Shoes
2023 - 2024
Sales Associate
Red Wing Shoes
2019 - 2023
Sales Associate
Toys"R"Us
2015 - 2018
High School Diploma -
Glenbard West High School