Summary
Overview
Work History
Education
Skills
Timeline
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Alec Germann

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Retail Sales Consultant

AT&T
09.2021 - Current
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Analyzed sales data to optimize strategies for reaching target demographics more effectively.

Maintenance Technician

Whole Food Market
05.2020 - 09.2021
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Barback

Cabo Cantina
05.2017 - 03.2020
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Education

Associate of Arts - Bass Performance

Musicians Institute
Los Angeles, CA
10-2016

Skills

  • Customer satisfaction
  • Verbal communication
  • Technical skills
  • Sales development
  • Sales trends
  • Data recovery
  • Customer support
  • Software installation
  • Troubleshooting
  • Escalation management
  • Operating systems
  • Decision-making

Timeline

Retail Sales Consultant

AT&T
09.2021 - Current

Maintenance Technician

Whole Food Market
05.2020 - 09.2021

Barback

Cabo Cantina
05.2017 - 03.2020

Associate of Arts - Bass Performance

Musicians Institute

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Alec Germann