Aldo Villalobos
Des Plaines
Summary
Aldo Villalobos raised in Rosemont, IL is a hard working dynamic professional with extensive experience in customer service and team leadership at O'Reilly Auto Parts. Proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in staff training and development, fostering a collaborative environment that drives performance and efficiency. Committed to delivering exceptional results through effective problem solving and decision making. He is skilled in many things and has many hobbies. His favorite hobby being working with cars, He has worked on cars since he was about 9 years old changing brakes and doing a lot of at home maintenance. He also enjoys organization and keeping things well maintained. He is driven to always do better and do whats best for people.
Overview
2
2
years of professional experience
Work History
Assistant Manager
O'Reilly's Auto Parts
Villa Park, IL
08.2025 - Current
- Assisted in daily operations, ensuring compliance with safety and quality standards.
- Collaborated with team members to optimize inventory management processes.
- Provided support in training new staff on product knowledge and customer service protocols.
- Executed administrative tasks, including scheduling and reporting on sales performance.
- Implemented strategies to improve customer engagement and satisfaction levels.
- Monitored store appearance, ensuring a welcoming environment for customers and staff alike.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Valet
5 Star Valet
Chicago, IL
08.2025 - Current
- Delivered exceptional customer service, ensuring a positive experience for all guests.
- Managed vehicle retrieval and parking efficiently, maintaining organization in high-traffic areas.
- Operated various vehicles, demonstrating proficiency in handling luxury and standard models.
- Collaborated with team members to streamline valet operations and enhance workflow efficiency.
- Assisted in training new valet staff on procedures and best practices for service excellence.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Service Manager
Chipotle
Rosemont, IL
01.2024 - 06.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and developed team members on food safety standards and customer service protocols.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Conducted regular staff meetings to communicate goals, updates, and expectations clearly.
- Monitored employee performance, providing feedback to improve skills and efficiency.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05-2025
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Staff supervision
- Workload management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
O'Reilly's Auto Parts
08.2025 - Current
Valet
5 Star Valet
08.2025 - Current
Service Manager
Chipotle
01.2024 - 06.2025
High School Diploma -
Elk Grove High School